Digital Content Associate, Amazon Music
Amazon, San Francisco, CA, United States
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad‑free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on‑demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa‑enabled devices.
Key Job Responsibilities
Perform quality checks on English digital content while listening to music and identify errors reported by various systems and customers based on SOPs.
Work with headsets for quality checks on music tracks and albums.
Continuously adapt to business priorities, learn features of multiple tools and systems used by the team; follow SOP and report errors.
Be aware of basic operations metrics such as productivity (titles processed per hour), quality (defect percentage) and delivery/latency SLA; adhere to business expectations.
Pay close attention to minute details, have good communication and writing skills, and maintain a professional demeanor.
Proactively raise issues or alarms to managers or stakeholders that may impact core deliverables or operations.
A Day in the Life As a Digital Content Associate at Amazon Music, your day revolves around ensuring the seamless delivery of high‑quality digital content to our listeners. With a passion for music as your driving force, you will start by donning your headset and immersing yourself in the world of music tracks and albums. Each day presents new challenges and opportunities to influence how Amazon Music engages with fans, artists, and creators on a global scale.
About the Team Our team is dedicated to revolutionizing the way fans, artists, and creators connect through immersive audio entertainment experiences. With a passion for music and a commitment to excellence, we collaborate tirelessly to deliver high‑quality digital content that resonates with audiences worldwide.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Basic Qualifications
Bachelor's degree or equivalent
Working knowledge of basic MS Office products and applications
Good English language proficiency: verbal, writing, reading, and comprehension
Preferred Qualifications
Advanced knowledge of Excel
Strong data analysis and trouble‑shooting skills related to content editing
Familiarity with Amazon Music and its competitors
Posted:
April 10, 2026 (Updated about 1 hour ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr
Key Job Responsibilities
Perform quality checks on English digital content while listening to music and identify errors reported by various systems and customers based on SOPs.
Work with headsets for quality checks on music tracks and albums.
Continuously adapt to business priorities, learn features of multiple tools and systems used by the team; follow SOP and report errors.
Be aware of basic operations metrics such as productivity (titles processed per hour), quality (defect percentage) and delivery/latency SLA; adhere to business expectations.
Pay close attention to minute details, have good communication and writing skills, and maintain a professional demeanor.
Proactively raise issues or alarms to managers or stakeholders that may impact core deliverables or operations.
A Day in the Life As a Digital Content Associate at Amazon Music, your day revolves around ensuring the seamless delivery of high‑quality digital content to our listeners. With a passion for music as your driving force, you will start by donning your headset and immersing yourself in the world of music tracks and albums. Each day presents new challenges and opportunities to influence how Amazon Music engages with fans, artists, and creators on a global scale.
About the Team Our team is dedicated to revolutionizing the way fans, artists, and creators connect through immersive audio entertainment experiences. With a passion for music and a commitment to excellence, we collaborate tirelessly to deliver high‑quality digital content that resonates with audiences worldwide.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Basic Qualifications
Bachelor's degree or equivalent
Working knowledge of basic MS Office products and applications
Good English language proficiency: verbal, writing, reading, and comprehension
Preferred Qualifications
Advanced knowledge of Excel
Strong data analysis and trouble‑shooting skills related to content editing
Familiarity with Amazon Music and its competitors
Posted:
April 10, 2026 (Updated about 1 hour ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr