Investor Services Manager
Dagen, Dallas, TX, United States
Overview
Located in our Dallas, Raleigh and New York offices and reporting directly to the Director of the Investor Services team, the role and responsibilities for this position will be as follows: Responsibilities
Managing a team of supervisors and administrators responsible for providing the full suite of investor services to the clients assigned to that team. The team will be responsible for: Processing investor transactions in client funds, including investor due diligence to satisfy applicable AML/KYC requirements Preparation, review and distribution of all investor reporting, including monthly account statements, transaction confirmations and performance reports. Reconciling fund bank accounts daily and processing applicable money movements from such accounts as authorised by the client. Managing external client relationships and internally establishing effective working relationships with other departments within the company. Ensuring all client communication is accurate and timely and consistent with applicable service level agreements Assisting with the initialization and transitioning of new clients, including document review and bank account opening. Participating in presentations to new clients, as requested. Responding to ad hoc client and investor queries Pre-Requisite Knowledge, Skills, and Experience
Accounting, Finance, Legal or Business Degree Minimum of 5 years’ experience working in a Hedge Fund Administration Firm at a senior level with at least 3 of those at Manager level. Alternative Hedge Fund and Private Equity experience may be considered. Strong verbal and written communication skills Strong analytical and problem-solving skills Ability to work effectively both within a team structure and individually Strong interpersonal skills Good initiative tempered with identifying when escalation is required Strong systems, product and process knowledge Seniority level
Mid-Senior level Employment type
Full-time Job function
Customer Service, Finance, and Accounting/Auditing
#J-18808-Ljbffr
Located in our Dallas, Raleigh and New York offices and reporting directly to the Director of the Investor Services team, the role and responsibilities for this position will be as follows: Responsibilities
Managing a team of supervisors and administrators responsible for providing the full suite of investor services to the clients assigned to that team. The team will be responsible for: Processing investor transactions in client funds, including investor due diligence to satisfy applicable AML/KYC requirements Preparation, review and distribution of all investor reporting, including monthly account statements, transaction confirmations and performance reports. Reconciling fund bank accounts daily and processing applicable money movements from such accounts as authorised by the client. Managing external client relationships and internally establishing effective working relationships with other departments within the company. Ensuring all client communication is accurate and timely and consistent with applicable service level agreements Assisting with the initialization and transitioning of new clients, including document review and bank account opening. Participating in presentations to new clients, as requested. Responding to ad hoc client and investor queries Pre-Requisite Knowledge, Skills, and Experience
Accounting, Finance, Legal or Business Degree Minimum of 5 years’ experience working in a Hedge Fund Administration Firm at a senior level with at least 3 of those at Manager level. Alternative Hedge Fund and Private Equity experience may be considered. Strong verbal and written communication skills Strong analytical and problem-solving skills Ability to work effectively both within a team structure and individually Strong interpersonal skills Good initiative tempered with identifying when escalation is required Strong systems, product and process knowledge Seniority level
Mid-Senior level Employment type
Full-time Job function
Customer Service, Finance, and Accounting/Auditing
#J-18808-Ljbffr