Client Engagement Specialist (Non-Attorney Salesperson)
Sierra Crest Business Law Group, Dayton, NV, United States
Compensation Potential
Average performer:
$50,000–$60,000 annually
Strong performer:
$90,000–$100,000 annually
All-star:
$100,000+ annually
This role is for an
ambitious, service-oriented professional
who can connect with business owners, build trust-based relationships, and guide them toward solutions that protect and strengthen their companies. If you're after a
career (not just a job)
where your work directly impacts clients’ lives while driving your own growth, Sierra Crest Business Law wants to meet you.
If you’re seeking a place to “hide,” take orders, or clock-watch, this isn’t it. And if you see sales as a game of pressure or manipulation —
move on to the next role . But if you believe client engagement is a
service
— helping people make confident, informed decisions with clarity and integrity — then read on.
About Sierra Crest Business Law We are a
fast-growing, client-focused law firm
serving businesses in Reno and beyond.
Our Mission: To guide business owners safely over rocky legal terrain so they can protect and grow their companies. We are
ruthlessly efficient at preventing and resolving disputes , empowering our clients to focus on running their businesses with confidence and clarity.
Everything we do is grounded in our
core values (PRICE):
Persistent Relentlessness
— We never quit on a problem. We chase clarity, follow every lead, and stay committed until the matter is resolved.
Integrity
— We communicate honestly, keep our word, and build trust through consistent follow-through.
Insight
— We think critically, ask the right questions, and uncover solutions others miss.
Collaboration
— We partner with our clients and each other, sharing ideas and feedback while holding one another to high standards.
Compassion
— We recognize the emotional weight of legal decisions and treat every client with empathy and respect.
Empowerment
— We educate clients, clarify their options, and equip them to make confident, informed decisions.
These values shape how we serve clients, interact as a team, and deliver on our promise to protect businesses through practical, proactive legal strategies.
Role Overview As a Client Engagement Specialist, you’ll serve as the first point of contact for potential new clients (PNCs), building trust and confidence, understanding their needs, and guiding them through the first steps of working with our firm. You’ll meet clients where they are, listen to their story, and help them take the next step toward resolution of their matter.
Your role is to:
Clarify
each prospect’s situation, goals, and challenges
Educate
them on their options
Guide
them to make informed, sometimes difficult, decisions
Document
all communications accurately in the CRM
Follow up
consistently so no opportunity is lost
Hand off efficiently to the legal team once an engagement is signed
Conduct
client care follow-ups
to ensure satisfaction and identify ongoing needs
This is a
career path , not a steppingstone. We invest heavily in training, set clear expectations, and
measure success transparently . If metrics, accountability, and feedback make you uncomfortable, this role isn’t the right fit.
Key Responsibilities
Proactively manage your schedule of prospect meetings, follow-ups, and client check-ins
Ensure pre-meeting materials are delivered and reviewed
Log and update all client interactions accurately and promptly in CRM
Conduct client follow-ups and satisfaction check-ins
Provide professional, streamlined hand-offs to the legal team after signings
Collaborate with leadership to improve lead quality and process efficiency
Represent the firm at occasional networking events or trade shows
Stay informed on bar rules, industry standards, and firm policies
Make client care calls to strengthen relationships and uncover new opportunities
Ideal Candidate You are
confident, empathetic, and disciplined
— someone who embodies the Sierra Crest
PRICE
values in everything you do:
You approach every interaction with
Persistent Relentlessness , following up, following through, and never quitting until a client feels fully supported.
You operate with
Integrity , building trust through honesty, transparency, and consistent results.
You apply
Insight
— listening carefully, asking thoughtful questions, and helping clients see solutions clearly.
You thrive on
Collaboration , partnering with attorneys, teammates, and clients to ensure a seamless experience.
You lead with
Compassion , understanding the emotions involved when clients face business or legal challenges.
You focus on
Empowerment , ensuring clients understand their options and feel confident in their decisions.
You should also:
Have a proven record of success in
consultative, relationship-driven sales or client engagement
(service-based preferred)
Be comfortable with outbound follow-up, prospecting, and lead generation
Communicate clearly and persuasively, both verbally and in writing
Be organized, proactive, and accountable
Be
ruthlessly efficient at preventing and resolving disputes
within your own workflow — managing time, priorities, and communication effectively
Bring curiosity, resilience, and a self-starter mentality
If you lack ambition, need constant supervision, or resist accountability, this isn’t the right fit. But if you’ve honed your craft, overcome challenges, and believe in growth and excellence, you’ll thrive here.
Qualifications
Experience in professional services (preferred 3-5 years), client engagement, or relationship-based sales (legal or financial industry preferred)
Strong consultative approach with documented success
Familiarity with CRM systems ( CLIO Grow
or similar)
Proficiency with
MS Office
Ability to work independently and stay accountable for results
A solutions-oriented, persistent, and professionally curious mindset
Legal industry experience is a plus, but not required
What We Offer
Competitive base salary plus bonuses, with
six-figure potential
for top performers
Comprehensive benefits package , including health, dental, and vision coverage, paid time off, and retirement plan options
Robust training, coaching, and professional development
Transparent performance metrics and consistent feedback
A collaborative, mission-driven culture built on our
PRICE
values
The chance to make a meaningful difference in clients’ lives while building your own success
A friendly, competitive team atmosphere that celebrates performance and growth
If you’re an
all-star
who thrives on challenge, accountability, and
service-driven engagement , apply today to join
Sierra Crest Business Law .
#J-18808-Ljbffr
Average performer:
$50,000–$60,000 annually
Strong performer:
$90,000–$100,000 annually
All-star:
$100,000+ annually
This role is for an
ambitious, service-oriented professional
who can connect with business owners, build trust-based relationships, and guide them toward solutions that protect and strengthen their companies. If you're after a
career (not just a job)
where your work directly impacts clients’ lives while driving your own growth, Sierra Crest Business Law wants to meet you.
If you’re seeking a place to “hide,” take orders, or clock-watch, this isn’t it. And if you see sales as a game of pressure or manipulation —
move on to the next role . But if you believe client engagement is a
service
— helping people make confident, informed decisions with clarity and integrity — then read on.
About Sierra Crest Business Law We are a
fast-growing, client-focused law firm
serving businesses in Reno and beyond.
Our Mission: To guide business owners safely over rocky legal terrain so they can protect and grow their companies. We are
ruthlessly efficient at preventing and resolving disputes , empowering our clients to focus on running their businesses with confidence and clarity.
Everything we do is grounded in our
core values (PRICE):
Persistent Relentlessness
— We never quit on a problem. We chase clarity, follow every lead, and stay committed until the matter is resolved.
Integrity
— We communicate honestly, keep our word, and build trust through consistent follow-through.
Insight
— We think critically, ask the right questions, and uncover solutions others miss.
Collaboration
— We partner with our clients and each other, sharing ideas and feedback while holding one another to high standards.
Compassion
— We recognize the emotional weight of legal decisions and treat every client with empathy and respect.
Empowerment
— We educate clients, clarify their options, and equip them to make confident, informed decisions.
These values shape how we serve clients, interact as a team, and deliver on our promise to protect businesses through practical, proactive legal strategies.
Role Overview As a Client Engagement Specialist, you’ll serve as the first point of contact for potential new clients (PNCs), building trust and confidence, understanding their needs, and guiding them through the first steps of working with our firm. You’ll meet clients where they are, listen to their story, and help them take the next step toward resolution of their matter.
Your role is to:
Clarify
each prospect’s situation, goals, and challenges
Educate
them on their options
Guide
them to make informed, sometimes difficult, decisions
Document
all communications accurately in the CRM
Follow up
consistently so no opportunity is lost
Hand off efficiently to the legal team once an engagement is signed
Conduct
client care follow-ups
to ensure satisfaction and identify ongoing needs
This is a
career path , not a steppingstone. We invest heavily in training, set clear expectations, and
measure success transparently . If metrics, accountability, and feedback make you uncomfortable, this role isn’t the right fit.
Key Responsibilities
Proactively manage your schedule of prospect meetings, follow-ups, and client check-ins
Ensure pre-meeting materials are delivered and reviewed
Log and update all client interactions accurately and promptly in CRM
Conduct client follow-ups and satisfaction check-ins
Provide professional, streamlined hand-offs to the legal team after signings
Collaborate with leadership to improve lead quality and process efficiency
Represent the firm at occasional networking events or trade shows
Stay informed on bar rules, industry standards, and firm policies
Make client care calls to strengthen relationships and uncover new opportunities
Ideal Candidate You are
confident, empathetic, and disciplined
— someone who embodies the Sierra Crest
PRICE
values in everything you do:
You approach every interaction with
Persistent Relentlessness , following up, following through, and never quitting until a client feels fully supported.
You operate with
Integrity , building trust through honesty, transparency, and consistent results.
You apply
Insight
— listening carefully, asking thoughtful questions, and helping clients see solutions clearly.
You thrive on
Collaboration , partnering with attorneys, teammates, and clients to ensure a seamless experience.
You lead with
Compassion , understanding the emotions involved when clients face business or legal challenges.
You focus on
Empowerment , ensuring clients understand their options and feel confident in their decisions.
You should also:
Have a proven record of success in
consultative, relationship-driven sales or client engagement
(service-based preferred)
Be comfortable with outbound follow-up, prospecting, and lead generation
Communicate clearly and persuasively, both verbally and in writing
Be organized, proactive, and accountable
Be
ruthlessly efficient at preventing and resolving disputes
within your own workflow — managing time, priorities, and communication effectively
Bring curiosity, resilience, and a self-starter mentality
If you lack ambition, need constant supervision, or resist accountability, this isn’t the right fit. But if you’ve honed your craft, overcome challenges, and believe in growth and excellence, you’ll thrive here.
Qualifications
Experience in professional services (preferred 3-5 years), client engagement, or relationship-based sales (legal or financial industry preferred)
Strong consultative approach with documented success
Familiarity with CRM systems ( CLIO Grow
or similar)
Proficiency with
MS Office
Ability to work independently and stay accountable for results
A solutions-oriented, persistent, and professionally curious mindset
Legal industry experience is a plus, but not required
What We Offer
Competitive base salary plus bonuses, with
six-figure potential
for top performers
Comprehensive benefits package , including health, dental, and vision coverage, paid time off, and retirement plan options
Robust training, coaching, and professional development
Transparent performance metrics and consistent feedback
A collaborative, mission-driven culture built on our
PRICE
values
The chance to make a meaningful difference in clients’ lives while building your own success
A friendly, competitive team atmosphere that celebrates performance and growth
If you’re an
all-star
who thrives on challenge, accountability, and
service-driven engagement , apply today to join
Sierra Crest Business Law .
#J-18808-Ljbffr