SFDC UI/UX Specialist
Tekskills inc, Los Angeles, CA, United States
Responsibilities
Call Center Implementation UI/UX – the candidate must have working experience in DESIGNING UI/UX from scratch for Health care Call Center applications
Candidates must have worked on
Defining requirements working with business users
Creating wire frames and prototypes
DESIGN the UI/UX for call center from scratch. This includes the below
Defining business / user workflows
Design UI / UX according to the needed workflows
Design of data sharing mechanisms and escalation mechanisms
Development of the UI/UX
Integration with external systems
Project
Integrate with the LA Care Phone system to help identify callers (Cisco)
Store Contact, Case and Activity information related to all calls
Integrate with internal and external data sources (web services, batch integration)
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Call Center Implementation UI/UX – the candidate must have working experience in DESIGNING UI/UX from scratch for Health care Call Center applications
Candidates must have worked on
Defining requirements working with business users
Creating wire frames and prototypes
DESIGN the UI/UX for call center from scratch. This includes the below
Defining business / user workflows
Design UI / UX according to the needed workflows
Design of data sharing mechanisms and escalation mechanisms
Development of the UI/UX
Integration with external systems
Project
Integrate with the LA Care Phone system to help identify callers (Cisco)
Store Contact, Case and Activity information related to all calls
Integrate with internal and external data sources (web services, batch integration)
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr