Surgical Sales Advisor
The Cadogan Clinic, Chelsea, MA, United States
Cosmetic Surgery Sales Advisor
Location:
Cadogan Clinic, Kings Road, Chelsea, London Contract:
Full-time Salary:
£60,000 – £65,000 per year (On-Target Earnings, plus monthly performance bonuses)
Schedule:
Monday to Friday, 40 hours per week, with opportunities for remote Friday/Saturday shifts
Overview We are seeking a highly motivated and empathetic Cosmetic Surgery Sales Advisor to join our dynamic team on a maternity cover contract, with the potential for a permanent position for the right candidate. In this pivotal role, you’ll act as the first point of contact for patients, guiding them through their cosmetic journey — from initial enquiry to post-procedure follow‑up — with professionalism, warmth, and precision. This is a results‑driven role offering exceptional earning potential, supported by a market‑leading commission structure and a collaborative, high‑performance team environment.
What You’ll Do Sales and Patient Engagement
Engage with prospective and existing patients via phone and email to understand their goals and build trusted relationships.
Qualify enquiries, manage leads, and convert consultations into confirmed bookings.
Deliver clear, accurate, and empathetic information about procedures, pricing, and payment options.
Maintain post‑procedure communication to encourage long‑term relationships and referrals.
Consistently meet and exceed individual sales targets and KPIs.
Patient Journey Management
Serve as a dedicated point of contact throughout the patient journey — from enquiry to discharge.
Coordinate consultations and surgeries with consultants and internal teams.
Ensure all bookings, pricing, and billing are accurate and compliant.
Maintain precise, GDPR‑compliant patient records.
Customer Service Excellence
Provide empathetic, patient‑focused support at every touchpoint.
Handle enquiries and complaints with professionalism and care.
Collect and share patient feedback to support service improvement.
Collaborate with clinical, operations, and administrative teams to ensure a seamless patient journey.
What You’ll Bring Essential
Proven success in a high‑performance, results‑driven sales role (B2C, consultative, or high‑value sales).
Demonstrated ability to consistently achieve and exceed KPIs and revenue targets.
Excellent communication and rapport‑building skills.
Confidence and professionalism when engaging patients by phone and email.
Empathy, resilience, and a genuine desire to support patients through important decisions.
Strong organisational skills and attention to detail.
Desirable
Experience in aesthetics, cosmetic surgery, or private healthcare.
Knowledge of the aesthetic and medical services industry.
Understanding of CQC standards and healthcare compliance.
A passion for helping patients achieve confidence and wellbeing through high‑quality care.
Perks and Benefits
Market‑leading On‑Target Earnings (£60 K–£65 K)
Competitive monthly bonus scheme
Pension scheme via NEST
Wellbeing programme and healthy in‑clinic refreshments
Cycle to Work scheme
Staff discounts on treatments and products (post‑probation)
Regular social events and team lunches
Employee referral bonuses and long‑service recognition
Ongoing professional development and training opportunities
Learning and Development
Comprehensive onboarding and induction programme.
One‑to‑one mentorship and support from senior consultants.
Advanced training in aesthetic industry sales and patient communication.
Opportunities for long‑term career progression within the Cadogan Clinic.
Ready to make an impact? Join a team where your sales expertise, empathy, and professionalism directly influence patient confidence and wellbeing. If you’re motivated by success, patient care, and continuous improvement, we’d love to hear from you.
#J-18808-Ljbffr
Cadogan Clinic, Kings Road, Chelsea, London Contract:
Full-time Salary:
£60,000 – £65,000 per year (On-Target Earnings, plus monthly performance bonuses)
Schedule:
Monday to Friday, 40 hours per week, with opportunities for remote Friday/Saturday shifts
Overview We are seeking a highly motivated and empathetic Cosmetic Surgery Sales Advisor to join our dynamic team on a maternity cover contract, with the potential for a permanent position for the right candidate. In this pivotal role, you’ll act as the first point of contact for patients, guiding them through their cosmetic journey — from initial enquiry to post-procedure follow‑up — with professionalism, warmth, and precision. This is a results‑driven role offering exceptional earning potential, supported by a market‑leading commission structure and a collaborative, high‑performance team environment.
What You’ll Do Sales and Patient Engagement
Engage with prospective and existing patients via phone and email to understand their goals and build trusted relationships.
Qualify enquiries, manage leads, and convert consultations into confirmed bookings.
Deliver clear, accurate, and empathetic information about procedures, pricing, and payment options.
Maintain post‑procedure communication to encourage long‑term relationships and referrals.
Consistently meet and exceed individual sales targets and KPIs.
Patient Journey Management
Serve as a dedicated point of contact throughout the patient journey — from enquiry to discharge.
Coordinate consultations and surgeries with consultants and internal teams.
Ensure all bookings, pricing, and billing are accurate and compliant.
Maintain precise, GDPR‑compliant patient records.
Customer Service Excellence
Provide empathetic, patient‑focused support at every touchpoint.
Handle enquiries and complaints with professionalism and care.
Collect and share patient feedback to support service improvement.
Collaborate with clinical, operations, and administrative teams to ensure a seamless patient journey.
What You’ll Bring Essential
Proven success in a high‑performance, results‑driven sales role (B2C, consultative, or high‑value sales).
Demonstrated ability to consistently achieve and exceed KPIs and revenue targets.
Excellent communication and rapport‑building skills.
Confidence and professionalism when engaging patients by phone and email.
Empathy, resilience, and a genuine desire to support patients through important decisions.
Strong organisational skills and attention to detail.
Desirable
Experience in aesthetics, cosmetic surgery, or private healthcare.
Knowledge of the aesthetic and medical services industry.
Understanding of CQC standards and healthcare compliance.
A passion for helping patients achieve confidence and wellbeing through high‑quality care.
Perks and Benefits
Market‑leading On‑Target Earnings (£60 K–£65 K)
Competitive monthly bonus scheme
Pension scheme via NEST
Wellbeing programme and healthy in‑clinic refreshments
Cycle to Work scheme
Staff discounts on treatments and products (post‑probation)
Regular social events and team lunches
Employee referral bonuses and long‑service recognition
Ongoing professional development and training opportunities
Learning and Development
Comprehensive onboarding and induction programme.
One‑to‑one mentorship and support from senior consultants.
Advanced training in aesthetic industry sales and patient communication.
Opportunities for long‑term career progression within the Cadogan Clinic.
Ready to make an impact? Join a team where your sales expertise, empathy, and professionalism directly influence patient confidence and wellbeing. If you’re motivated by success, patient care, and continuous improvement, we’d love to hear from you.
#J-18808-Ljbffr