Senior Technical Writer
Gainwell Technologies, Little Rock, AR, United States
Senior Technical Writer
Date: Apr 8, 2026
Location: Any city, AR, US, 99999
Work Mode: Virtual (Exception only)
Your role in our mission Essential Job Functions
Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
Determines the scope and timeline of new documentation projects in order to plan projects. Coordinates project plans, determines resources, etc.
Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research complex technical information for use in complex documentation.
Writes, organizes, enters and compiles complex online help files to support end users.
Creates, compiles, and delivers complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.
Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
Provides leadership and work guidance to less experienced personnel.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in communications, journalism, technical writing or related field preferred
Six or more years of technical writing experience
Experience working with desktop publishing, word processing, and on-line documentation software
Experience working with industry writing style such as grammar, sentence form, and structure
Experience working with company software products
Other Qualifications
Personal computer and business solutions software skills
Strong proofreading and editing skills
Ability to convert technical knowledge into easily understood termsil>
Ability to work independently and as part of a team
What you should expect in this role
Remote position (US only)
Opportunities to travel through your work (0-10%)
Video cameras must be used during all interviews, as well as during the initial week of orientation
The deadline to submit applications for this posting is 4/30/2026
The pay range for this position is $66,000 - $94,000 per year. All salaried, full‑time candidates are eligible for our generous, flexible vacation policy, 401(k) employer match, comprehensive health benefits, educational assistance, and leadership and technical development academies.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
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Location: Any city, AR, US, 99999
Work Mode: Virtual (Exception only)
Your role in our mission Essential Job Functions
Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
Determines the scope and timeline of new documentation projects in order to plan projects. Coordinates project plans, determines resources, etc.
Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research complex technical information for use in complex documentation.
Writes, organizes, enters and compiles complex online help files to support end users.
Creates, compiles, and delivers complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.
Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
Provides leadership and work guidance to less experienced personnel.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in communications, journalism, technical writing or related field preferred
Six or more years of technical writing experience
Experience working with desktop publishing, word processing, and on-line documentation software
Experience working with industry writing style such as grammar, sentence form, and structure
Experience working with company software products
Other Qualifications
Personal computer and business solutions software skills
Strong proofreading and editing skills
Ability to convert technical knowledge into easily understood termsil>
Ability to work independently and as part of a team
What you should expect in this role
Remote position (US only)
Opportunities to travel through your work (0-10%)
Video cameras must be used during all interviews, as well as during the initial week of orientation
The deadline to submit applications for this posting is 4/30/2026
The pay range for this position is $66,000 - $94,000 per year. All salaried, full‑time candidates are eligible for our generous, flexible vacation policy, 401(k) employer match, comprehensive health benefits, educational assistance, and leadership and technical development academies.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
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