Retail Sales - Lead Associate I (Key Holder)
Goodwill Industries of Northwest North Carolina, Inc., Fletcher, NC, United States
Job Category:
Ret
Requisition Number:
RETAI013838
Posted: February 16, 2026
Full-Time
On-site
Rate: $15.05 USD per hour
Locations Showing 1 location
Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job – it’s a career with local impact. Use your skills and experience to make a difference in your community. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth.
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.
At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.
Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.
JOB DESCRIPTION
Our Retail Lead (Key Holder) Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment.
Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):
Closes store, reconciles cash with daily sales reports and secures facility for night
Prepares and maintain records of store operations including daily sales reports, cash deposits, opening/closing reports and conducts inspections when necessary
Cash register/customer service
Receiving, pricing and stocking donations (receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds)
Hanging/Inspecting/Tagging textile & clothing in a production style setting
EDUCATION:
High School Diploma or equivalent preferred.
EXPERIENCE:
Lead or supervisory experience required.
HOURS:
Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 11AM on Sunday.
PAY:
$15.05
EOE. E-Verify Employer.
Qualifications Skills Behaviors Required Team Player Works well as a member of a group.
Leader Inspires teammates to follow them.
Preferred Enthusiastic Shows intense and eager enjoyment and interest.
Innovative Consistently introduces new ideas and demonstrates original thinking.
Motivations Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Ret
Requisition Number:
RETAI013838
Posted: February 16, 2026
Full-Time
On-site
Rate: $15.05 USD per hour
Locations Showing 1 location
Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job – it’s a career with local impact. Use your skills and experience to make a difference in your community. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth.
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.
At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.
Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.
JOB DESCRIPTION
Our Retail Lead (Key Holder) Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment.
Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):
Closes store, reconciles cash with daily sales reports and secures facility for night
Prepares and maintain records of store operations including daily sales reports, cash deposits, opening/closing reports and conducts inspections when necessary
Cash register/customer service
Receiving, pricing and stocking donations (receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds)
Hanging/Inspecting/Tagging textile & clothing in a production style setting
EDUCATION:
High School Diploma or equivalent preferred.
EXPERIENCE:
Lead or supervisory experience required.
HOURS:
Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 11AM on Sunday.
PAY:
$15.05
EOE. E-Verify Employer.
Qualifications Skills Behaviors Required Team Player Works well as a member of a group.
Leader Inspires teammates to follow them.
Preferred Enthusiastic Shows intense and eager enjoyment and interest.
Innovative Consistently introduces new ideas and demonstrates original thinking.
Motivations Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr