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Escrow Assistant

DHI Title, Indianapolis, IN, United States


Escrow Assistant Essential Duties And Responsibilities

Ability to perform all tasks of the Escrow Receptionist

Prepare and send opening letters and “thank you” acknowledgements to all parties

Order title commitments and distribute to all parties

Order and update payoff/assumption statements as requested

Prepare receipts for all funds received from Customers and/or lenders

Order wire transfers and provide wiring instruction

Clear title requirements

Prepare loan packages for return to lender

Prepare simple cash and seller carryback pre‑audits

Assist branch manager with administrative tasks as requested

Open refinance orders

Receive builder report, order survey, contact the lender, obtain hazard insurance, enter basic order information on automated system, obtain HOA information, schedule and coordinate times for closings

Prepare copies for disbursement and closing transmittals

Assist Closer/Escrow Officer with final policy disbursement, as directed

Monitor termite inspection requests and other required inspection information

On a limited basis, answer Customers’ questions and/or telephone calls concerning the administrative process of the parties’ transactions; and answer real estate agents’ questions and/or telephone calls concerning the status of their pending files

Cancel files according to office procedure

In addition to the above duties, the escrow assistant may have post‑closing job responsibilities:

Assist with pre‑closing files: Assure that all information is accurate and matches the original Purchase Contract, e.g., zip codes, property address, spelling of names, marital status of buyers, reading surveys for encroachments, if any, etc.

Prepare and ship closing packages: Assure that each package is complete and properly signed by all parties.

Prepare documents for recording in different counties: Assure that documents sent for recording fulfill not only the Recording Regulations, but also the lenders’.

Prepare both loan and owners’ policies and mail them out.

Prepare endorsements to policy, when applicable.

Responsible for whereabouts of closing files.

Assist branch manager with administrative tasks.

Keep checkbook for fee account and maintain control of the mailing stamps machine.

Customer Service – Take calls from lenders, buyers, attorneys, realtors, insurance companies and others are handled on a daily basis.

Qualifications Education and/or Experience: Associate’s degree (A. A.) or equivalent from a two‑year college or technical school; or six months to one year related experience and/or training; or an equivalent combination of education and experience.

Benefits

Medical, Dental and Vision

401(k)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Multiple Voluntary and Company‑provided Benefits

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