Customer-Focused Banking Specialist
American Bank & Trust Co, Rock Island, IL, United States
Qualifications
Knowledge/Skills/Abilities
Excellent written and verbal communication and interpersonal skills.
Thorough understanding of customer service and Bank products/services.
Ability to remain friendly and calm in stressful situations.
Above average knowledge of fundamental mathematics.
Education/Experience/Licenses/Certifications
High school diploma or recognized equivalent required.
1+ years of customer service experience preferred.
Experience in retail sales preferred.
Experience in a professional financial environment is preferred.
Cash handling and transactional experience preferred.
Bi-lingual preferred.
Equipment/Software
Ability to operate general office equipment, banking equipment, and banking systems.
Proficient in Microsoft Office Suite.
Physical Requirements The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
Activity
Standing: Occasionally (40-69%)
Sitting: Occasionally (40-69%)
Bending: Rarely (0-39%)
Reaching: Rarely (0-39%)
Lifting: Occasionally (40-69%) 20 lbs.
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Excellent written and verbal communication and interpersonal skills.
Thorough understanding of customer service and Bank products/services.
Ability to remain friendly and calm in stressful situations.
Above average knowledge of fundamental mathematics.
Education/Experience/Licenses/Certifications
High school diploma or recognized equivalent required.
1+ years of customer service experience preferred.
Experience in retail sales preferred.
Experience in a professional financial environment is preferred.
Cash handling and transactional experience preferred.
Bi-lingual preferred.
Equipment/Software
Ability to operate general office equipment, banking equipment, and banking systems.
Proficient in Microsoft Office Suite.
Physical Requirements The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
Activity
Standing: Occasionally (40-69%)
Sitting: Occasionally (40-69%)
Bending: Rarely (0-39%)
Reaching: Rarely (0-39%)
Lifting: Occasionally (40-69%) 20 lbs.
#J-18808-Ljbffr