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Retail Sales Associate - 2324

Cash America Pawn, San Antonio, TX, United States


Overview

Full-Time Retail Sales Associate

to join our Team! $12.95 to $15.95 per hour We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.96 per hour on top of your hourly rate. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle). Ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after six months of active, full-time service. Additional weeks and vacation accruals apply with tenure, subject to state/local requirements. Sick/PTO: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years, subject to applicable regulations. Employee discounts from day one of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for eligible full-time employees. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to FirstCash Pet Insurance program. Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The role greets, engages, and interacts with customers to process sales, loans, and other transactions; resolves inquiries and problems; and works with a wide variety of merchandise, including jewelry, tools, electronics, firearms (in FFL locations), and more. The Full-Time Pawnbroker / Retail Sales Associate earns an hourly wage plus commission based on productivity. Final pay depends on location, qualifications, and experience. Responsibilities Greets and interacts with customers to build rapport and present appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains merchandise displays. Processes sales and loan transactions in accordance with policies and regulatory requirements. Handles cash and negotiable items per policies and procedures. Answers incoming calls per company standards. Communicates legal aspects of pawn and buy transactions to customers. Collaborates with coworkers to create a positive customer experience. Completes required training successfully. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to stand, walk, and perform duties for extended periods as required by law. Ability to work with firearms and become certified (where applicable). May be asked to assist customers outside the building or retrieve products stored externally. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Strong desire to work, serve customers, and be team-oriented. Ability to multi-task in a fast-paced environment Basic math proficiency Cash handling experience preferred. Flexibility to work at multiple locations as needed. Ability to work a flexible retail schedule, including weekends and holidays. Computer literate; able to operate POS systems. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. Details provided during interview. Notes The information in this description is not all-inclusive. Management may assign or reassign duties as needed, and duties may change due to accommodation or other reasons. Binding arbitration may be required for disputes. Pay rates will meet applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend with signup required; restrictions/fees apply. FirstCash 401K is available to employees 21+; maximum base payrate is based on experience. This description requires applicants to opt-in to communications from the FirstCash Talent Acquisition Team. Message/Data rates may apply. Details at FirstCash privacy policy. Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.

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