Sales Development Representative - ITSM
SolarWinds, Austin, TX, United States
Sales Development Representative
At SolarWinds, we’re a people‑first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
Overview Do you have a passion for selling? Do you want to earn uncapped commissions? Do you love all things tech and want to learn more about IT software? Do you want to use your tech knowledge to develop new sales opportunities? If so, SolarWinds is seeking an enthusiastic self‑motivated ISA to join our thriving expansion team. SolarWinds provides powerful and affordable IT management software to more than 250,000 customers worldwide—from Fortune 500 enterprises to over 300,000 small businesses. We meet the diverse and unique needs of many of our existing customers. We scale to meet agency needs for continuous monitoring, cyber security, network operations, compliance, data center operations, and IT consolidation.
Responsibilities
Execute activities for prospecting, lead generation, and selling of SolarWinds products to existing customers
Qualify inbound and outbound leads
Understand customer requirements and effectively communicate the SolarWinds value proposition
Respond to customer inquiries via phone and e‑mail, assist potential customers during the product evaluation process, create quotes and new customer accounts, coordinate with distribution and channel partners, and proactively sell into the installed base
Manage, maintain, and communicate accurate customer and pipeline records within Salesforce and to sales leadership
Submit accurate and timely commits on a weekly and monthly basis
Conduct online product demonstrations to potential customer audiences that are both technical and non‑technical
Identify and develop new business through channel partners
Provide market feedback to include customer priorities and needs
Qualifications
1‑2 Years of Sales Experience
Passion for selling
Enthusiastic and self‑starter approach
Demonstrable record of sales success against quota
Ability to communicate effectively (oral and written)
Strong interpersonal skills
Previous experience working at a value‑added reseller or distributor
Proficiency with CRM tools, preferably Salesforce
Proficiency with Microsoft Office (Exchange, Power Point, Excel, etc.)
Proficiency with social media platforms, especially LinkedIn
Equal Employment Opportunity SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Referrals increase your chances of interviewing at SolarWinds by 2x
#J-18808-Ljbffr
Overview Do you have a passion for selling? Do you want to earn uncapped commissions? Do you love all things tech and want to learn more about IT software? Do you want to use your tech knowledge to develop new sales opportunities? If so, SolarWinds is seeking an enthusiastic self‑motivated ISA to join our thriving expansion team. SolarWinds provides powerful and affordable IT management software to more than 250,000 customers worldwide—from Fortune 500 enterprises to over 300,000 small businesses. We meet the diverse and unique needs of many of our existing customers. We scale to meet agency needs for continuous monitoring, cyber security, network operations, compliance, data center operations, and IT consolidation.
Responsibilities
Execute activities for prospecting, lead generation, and selling of SolarWinds products to existing customers
Qualify inbound and outbound leads
Understand customer requirements and effectively communicate the SolarWinds value proposition
Respond to customer inquiries via phone and e‑mail, assist potential customers during the product evaluation process, create quotes and new customer accounts, coordinate with distribution and channel partners, and proactively sell into the installed base
Manage, maintain, and communicate accurate customer and pipeline records within Salesforce and to sales leadership
Submit accurate and timely commits on a weekly and monthly basis
Conduct online product demonstrations to potential customer audiences that are both technical and non‑technical
Identify and develop new business through channel partners
Provide market feedback to include customer priorities and needs
Qualifications
1‑2 Years of Sales Experience
Passion for selling
Enthusiastic and self‑starter approach
Demonstrable record of sales success against quota
Ability to communicate effectively (oral and written)
Strong interpersonal skills
Previous experience working at a value‑added reseller or distributor
Proficiency with CRM tools, preferably Salesforce
Proficiency with Microsoft Office (Exchange, Power Point, Excel, etc.)
Proficiency with social media platforms, especially LinkedIn
Equal Employment Opportunity SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Referrals increase your chances of interviewing at SolarWinds by 2x
#J-18808-Ljbffr