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Store Counter Sales

NAPA Auto Parts, Hilliard, OH, United States


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Store Counter Sales

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NAPA Auto Parts

We are more than just a Parts Store and are seeking talented individuals to join our NAPA family! As a NAPA

Counter Sales associate , you are the "face of the retail store" and the go-to person for customers seeking automotive parts and advice. You don’t need to be an expert in tearing down engines—though that’s a plus—but a background in automotive parts is helpful. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full- or part-time, or explore other career paths within our company.

What You Will Be Doing

Providing auto parts solutions and answers to retail and wholesale customers in person and over the phone

Assisting team members with customer inquiries using your parts knowledge

Delivering outstanding customer service and interactions

Maintaining a customer-focused and energetic store environment

Welcoming customers and ensuring a positive shopping experience

Using technology such as computers, cash registers, and catalogs

This Is The Right Opportunity For You If You

Enjoy helping customers with auto parts and service questions

Have experience in the automotive industry or enjoy tinkering with vehicles

Are eager to learn about automotive parts if you lack experience

Want to grow your career in a supportive environment

What You’ll Need

Valid Driver’s License

Experience in a parts store or automotive industry, or willingness to learn

High School Diploma or GED; technical or trade school is a plus

Excellent communication skills

Ability to thrive in a fast-paced retail setting

Strong listening skills and empathy for customers

Additional Preferences (Not Required)

Background or passion for automotive, heavy equipment, marine, or dealership industries

Experience with cataloging or inventory management systems

Customer-centric attitude

ASE Certifications

What’s In It For You

Great team and brand environment

Competitive pay

Health benefits and 401K

Stable, Fortune 200 company with a family-like culture

Opportunities for promotion and career development

Comprehensive training and ongoing support

If this isn’t the right fit, join our Talent Community or set up email alerts for future opportunities at jobs.genpt.com. GPC values diversity and recruits based on ability and experience, regardless of sex, race, religion, or other protected characteristics.

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