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Retail Sales Associate - 3756

Benny's Pawn Shop, Canutillo, TX, United States


Overview Full-Time Retail Sales Associate to join our Team. Hourly wage: $11.00 to $13.00 per hour. We offer a commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $2.89 per hour on top of your hourly rate.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open 9AM–6PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).

Ability to earn unlimited commission above your hourly base rate.

Vacation: one week of paid vacation after six months; additional vacation after one year; two weeks on each anniversary thereafter; 120 hours after five years.

Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2–5); 24 hours after five years.

Employee discounts on first day of active employment.

Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting minimum program requirements.

Access to over 10,000 discounts through FirstCash Perks.

Auto-enrollment in the FirstCash 401k program after six months of employment.

Access to FirstCash Pet Insurance program.

Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate works with the entire staff to ensure customer service on both lending and retail sides of the business. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions, and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The Full-Time Pawnbroker / Retail Sales Associate offers an hourly wage plus commission based on productivity. Actual pay varies by location, qualifications, and experience.

Responsibilities

Greets and interacts with customers to develop rapport and provide appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains merchandise displays.

Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items in accordance with policies and procedures.

Answers incoming calls per company standards.

Effectively communicates to customers the legal aspects of pawn and buy transactions.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Completes required training successfully.

Other related duties as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, etc.).

Ability to work with firearms and become firearms certified.

May assist customers on exterior areas or retrieve products stored in exterior locations.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, work with people, and be team-oriented.

Ability to multi-task in a fast-paced environment.

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Should be able to work in multiple locations as needed.

Must have the ability to work a flexible retail schedule, including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply.

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission, based on the gross profit of personal performance. Applicants receive more details during the interview process.

Note: The information in this description is not all-inclusive. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons.

Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is provided by NetSpend; signup is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years or older.

*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position.

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FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations will be provided for qualified individuals with disabilities.

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