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Retail Sales Associate - 2313

FirstCash, San Antonio, TX, United States


$12.95 to $15.95 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn up to 8% on transactions, which could average an additional $4.96 per hour on top of your hourly rate.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.

Earned Wage Access* program allows employees to withdraw up to 50% of earned wages up to seven times per payroll cycle, starting on the second day of employment.

The ability to earn unlimited commission above your hourly base rate.

Vacation: one week of paid vacation after six months of full‑time service; additional weeks at one and two year anniversaries, and more per state/local regulations (up to 120 hours after five years).

Sick/Personal: 8 hours after 6 months, 16 hours each subsequent anniversary (up to 24 hours after five years), adjusted per state/local requirements.

Employee discounts available to all employees from the first day of active employment.

Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.

Auto‑enrollment in the FirstCash 401(k) program after six months of employment.

Access to the FirstCash Pet Insurance program.

Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage plus commission based on productivity. Pay will be based on work location, qualifications, and experience.

Responsibilities

Greets and interacts with customers to establish rapport and recommend financial solutions.

Performs non‑management open/close procedures.

Maintains a clean, stocked sales floor and displays merchandise.

Processes sales and loan transactions in accordance with policies and regulatory requirements.

Handles all cash and negotiable items following established procedures.

Answers incoming calls per company standards.

Communicates legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers.

Collaborates with all employees to create a positive customer experience.

Successfully completes assigned training.

Other related duties as assigned.

Minimum Requirements & Qualifications

Willing and able to lift/carry up to 50 pounds.

Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and obtain firearms certification.

May assist customers on the exterior of the building or retrieve products from exterior storage.

Minimum age 18 years.

High School Diploma, GED, or equivalent experience.

Strong desire to work with people and be team‑oriented.

Ability to multi‑task in a fast‑paced environment.

Proficient basic math calculations.

Cash handling experience preferred.

Ability to work in multiple locations as business needs dictate.

Willingness to work a flexible retail schedule, including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2‑8% commission based on the gross profit of their performance. Details are provided during the interview.

Note: The information contained in this description is not an all‑inclusive list of duties and responsibilities. Management may assign or reassign duties at any time.

All employees are required to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signing up is required—restrictions and fees apply.

FirstCash 401(k) program available to employees 21 years of age or older.

Maximum base pay rate is derived from the applicant’s experience and skills.

Contact and Additional Information Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team.

FirstCash Holdings, Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunity to all persons regardless of protected characteristics. Reasonable accommodations are available for qualified individuals with disabilities.

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