Counter Sales Representative
Platt Electric Supply, Mcminnville, OR, United States
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States.
Job Description Counter Sales Representative – McMinnville, Oregon. Employee level and pay depend on experience, knowledge, and capabilities. The role is a resource for immediate service and product knowledge for customers, providing excellent service by assisting promptly and courteously with purchases and efficient processing of orders. Works closely with the branch team to assist in receiving, shipping, and stocking.
What You’ll Do
Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
Assist with daily restocking, showroom maintenance, and keeping show‑room and counter clean and organized
Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
Stay informed and educated on product knowledge
Assist inside sales as needed
Inform manager of any potentially hazardous or elevated situation pertaining to safety or customer satisfaction
Perform other duties as assigned
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all essential duties, with or without reasonable accommodation, demonstrates commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team.
Qualifications What You’ll Need
2+ years of customer service, sales, or electrical distribution experience (preferred)
Previous branch experience (preferred)
High School diploma or GED – Required
Knowledge, Skills & Abilities
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities (preferred)
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments (preferred)
Familiarity with automated order entry systems & PCs running Windows-based software (preferred)
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
Strong written and verbal communication skills
Good team player
Strong organizational skills
Ability to work efficiently and meet tight deadlines
Ability to type on a computer keyboard
Great attitude
Desire to improve electrical product knowledge
Physical Demands
Sit – Must be able to remain in a stationary position 21% to 50% of the time
Walk – Must be able to move about inside/outside work location constantly (at least 51%)
Use hands to finger, handle, or feel – Operates a computer and other office machinery constantly (at least 51%)
Stoop, kneel, crouch, or crawl – Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet constantly (at least 51%)
Climb or balance – Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment occasionally (up to 20%)
Talk, hear, taste, smell – Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions constantly (at least 51%)
Weight and Force Demands
Up to 10 pounds – Constantly (at least 51%)
Up to 25 pounds – Frequently (21% to 50%)
Up to 50 pounds – Occasionally (up to 20%)
Working Environment
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally (up to 20%)
Exposed to electrical hazards; risk of electrical shock – Occasionally (up to 20%)
Handles or works with potentially dangerous equipment – Occasionally (up to 20%)
Travels to off‑site locations – Occasionally (up to 20%)
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short‑Term and Long‑Term Disability Insurance
401(k) with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Optional insurance (Pet, Legal Assistance, Critical Illness, Home, and Auto)
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – Promoted from within
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
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Job Description Counter Sales Representative – McMinnville, Oregon. Employee level and pay depend on experience, knowledge, and capabilities. The role is a resource for immediate service and product knowledge for customers, providing excellent service by assisting promptly and courteously with purchases and efficient processing of orders. Works closely with the branch team to assist in receiving, shipping, and stocking.
What You’ll Do
Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
Assist with daily restocking, showroom maintenance, and keeping show‑room and counter clean and organized
Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
Stay informed and educated on product knowledge
Assist inside sales as needed
Inform manager of any potentially hazardous or elevated situation pertaining to safety or customer satisfaction
Perform other duties as assigned
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all essential duties, with or without reasonable accommodation, demonstrates commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team.
Qualifications What You’ll Need
2+ years of customer service, sales, or electrical distribution experience (preferred)
Previous branch experience (preferred)
High School diploma or GED – Required
Knowledge, Skills & Abilities
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities (preferred)
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments (preferred)
Familiarity with automated order entry systems & PCs running Windows-based software (preferred)
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
Strong written and verbal communication skills
Good team player
Strong organizational skills
Ability to work efficiently and meet tight deadlines
Ability to type on a computer keyboard
Great attitude
Desire to improve electrical product knowledge
Physical Demands
Sit – Must be able to remain in a stationary position 21% to 50% of the time
Walk – Must be able to move about inside/outside work location constantly (at least 51%)
Use hands to finger, handle, or feel – Operates a computer and other office machinery constantly (at least 51%)
Stoop, kneel, crouch, or crawl – Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet constantly (at least 51%)
Climb or balance – Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment occasionally (up to 20%)
Talk, hear, taste, smell – Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions constantly (at least 51%)
Weight and Force Demands
Up to 10 pounds – Constantly (at least 51%)
Up to 25 pounds – Frequently (21% to 50%)
Up to 50 pounds – Occasionally (up to 20%)
Working Environment
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally (up to 20%)
Exposed to electrical hazards; risk of electrical shock – Occasionally (up to 20%)
Handles or works with potentially dangerous equipment – Occasionally (up to 20%)
Travels to off‑site locations – Occasionally (up to 20%)
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short‑Term and Long‑Term Disability Insurance
401(k) with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Optional insurance (Pet, Legal Assistance, Critical Illness, Home, and Auto)
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – Promoted from within
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
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