Tour Guide & Retail Sales
Clear Water Distilling Co, Pleasant Grove, UT, United States
Location:
Pleasant Grove, Utah
Department:
Retail
Reports To:
Director of Sales
Employment Type:
Part‑Time, 10–15 hours per week
Hourly Rate:
$20
Position Summary
We are seeking an engaging, knowledgeable, and customer‑focused
Tour Guide
to lead visitors through our facility, share our story, and deliver a memorable, high‑quality guest experience. The ideal candidate is outgoing, reliable, comfortable speaking to groups, and passionate about hospitality with knowledge and interest in spirits, distilling, and mixology.
Key Responsibilities
Welcome guests and lead guided tours with energy, professionalism, and enthusiasm.
Communicate the company’s history, mission, processes, and products in a clear and compelling manner.
Ensure tours run on schedule and maintain excellent pacing and flow.
Provide accurate information and answer guest questions confidently.
Maintain safety standards and ensure guests follow all facility guidelines.
Assist with tastings, demonstrations, and onsite events (if applicable).
Support retail operations, including product recommendations and basic sales transactions.
Gather and report visitor feedback to help improve the guest experience.
Maintain a clean, organized, and welcoming tour environment.
Check State IDs to be 21+ compliant and upsell products within retail.
Required Qualifications
Strong verbal communication and public speaking skills.
Outgoing, friendly, and comfortable engaging with a wide range of people.
Ability to learn and retain detailed information about company history, processes, and products.
Professional appearance and demeanor.
Reliable, punctual, and able to work independently.
Ability to stand/walk for extended periods.
Must be willing to be TIPS certified to serve alcohol samples.
Preferred Qualifications
Previous experience in hospitality, customer service, performance, or education.
Experience leading groups or conducting presentations.
Interest in alcohol process and cocktails.
Cocktail knowledge and teaching is a plus.
Work Schedule
Weekends and nights as needed. Hours needed 10 to 15 hours per week. Flexible availability for events or private tours.
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Pleasant Grove, Utah
Department:
Retail
Reports To:
Director of Sales
Employment Type:
Part‑Time, 10–15 hours per week
Hourly Rate:
$20
Position Summary
We are seeking an engaging, knowledgeable, and customer‑focused
Tour Guide
to lead visitors through our facility, share our story, and deliver a memorable, high‑quality guest experience. The ideal candidate is outgoing, reliable, comfortable speaking to groups, and passionate about hospitality with knowledge and interest in spirits, distilling, and mixology.
Key Responsibilities
Welcome guests and lead guided tours with energy, professionalism, and enthusiasm.
Communicate the company’s history, mission, processes, and products in a clear and compelling manner.
Ensure tours run on schedule and maintain excellent pacing and flow.
Provide accurate information and answer guest questions confidently.
Maintain safety standards and ensure guests follow all facility guidelines.
Assist with tastings, demonstrations, and onsite events (if applicable).
Support retail operations, including product recommendations and basic sales transactions.
Gather and report visitor feedback to help improve the guest experience.
Maintain a clean, organized, and welcoming tour environment.
Check State IDs to be 21+ compliant and upsell products within retail.
Required Qualifications
Strong verbal communication and public speaking skills.
Outgoing, friendly, and comfortable engaging with a wide range of people.
Ability to learn and retain detailed information about company history, processes, and products.
Professional appearance and demeanor.
Reliable, punctual, and able to work independently.
Ability to stand/walk for extended periods.
Must be willing to be TIPS certified to serve alcohol samples.
Preferred Qualifications
Previous experience in hospitality, customer service, performance, or education.
Experience leading groups or conducting presentations.
Interest in alcohol process and cocktails.
Cocktail knowledge and teaching is a plus.
Work Schedule
Weekends and nights as needed. Hours needed 10 to 15 hours per week. Flexible availability for events or private tours.
#J-18808-Ljbffr