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Parts Counterperson

Gerry Lane Chevrolet, Baton Rouge, LA, United States


This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.

What We Offer

Competitive Compensation

Flexible Schedules

401K With Company Match

Vision / Dental / Health Insurance

Bonus Incentives

Paid Training

Great Culture

Promote From Within!

Responsibilities

Oversee the parts sales process from start to finish

Communicate with customer on parts status

Communicate with staff and customers in a friendly and professional manner

Be able to read and understand the parts catalog when looking up parts

Answers phone calls, providing price quotes and other information

Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate

Provides high-level service to internal and external customers.

Pulls and fills orders from stock

Maintain weekly bin checks to ensure accuracy of stock

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention

Locates out-of-stock parts from an outside source and submits an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Receives payment from retail customers or obtains credit authorization

Set up orders for daily shipment, delivery, or pick-up

Qualifications

Have a High School Diploma or equivalent

Have experience with auto parts sales (General Motors experience preferred)

Are able to work in a fast-paced work environment

Have strong organizational and time management skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Cell phone abuse will not be tolerated.

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