Customer Service Representative - 391446
Atrium, Newmanstown, PA, United States
Client Overview
Our manufacturing client is seeking a
Customer Service Representative
to join their team on a temp-to-hire basis. They supply insulation, fiberglass, and other materials to customers.
Salary/Hourly Rate $22/hr
Position Overview The Customer Service Representative will manage inbound calls, communicate with customers about their orders, manage deliveries, provide sales quotes, and process new orders. The hours are between 7 am and 4 pm, Monday to Friday.
Responsibilities
The Customer Service Representative will speak with customers via phone and email.
Manage inbound customer requests, provide quotes, process orders, and provide white-glove customer service.
Answer inquiries about deliveries, order status, and refunds.
Work closely with the warehouse to understand inventory.
Required Experience/Skills
1 - 2 years of previous customer service/inside sales experience.
Ability to communicate via phone and email with new and existing customers.
Experience with an ERP system.
Preferred Experience/Skills
Previous experience in a manufacturing environment is preferred.
Education Requirements
High school diploma or GED equivalent is required.
Benefits
Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 391446
#J-18808-Ljbffr
Customer Service Representative
to join their team on a temp-to-hire basis. They supply insulation, fiberglass, and other materials to customers.
Salary/Hourly Rate $22/hr
Position Overview The Customer Service Representative will manage inbound calls, communicate with customers about their orders, manage deliveries, provide sales quotes, and process new orders. The hours are between 7 am and 4 pm, Monday to Friday.
Responsibilities
The Customer Service Representative will speak with customers via phone and email.
Manage inbound customer requests, provide quotes, process orders, and provide white-glove customer service.
Answer inquiries about deliveries, order status, and refunds.
Work closely with the warehouse to understand inventory.
Required Experience/Skills
1 - 2 years of previous customer service/inside sales experience.
Ability to communicate via phone and email with new and existing customers.
Experience with an ERP system.
Preferred Experience/Skills
Previous experience in a manufacturing environment is preferred.
Education Requirements
High school diploma or GED equivalent is required.
Benefits
Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 391446
#J-18808-Ljbffr