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Customs Trade Coordinator

FedEx Group, Memphis, TN, United States


Responsibilities

Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release using database, SOPs, tariff book, internet or customs.

Data entry and processing of various import‑related documentation for submission to US Customs and may handle all PGA’s (Participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service.

Process agency brokerage shipments.

May handle remote filings.

Ensure all government and organizational policies are followed.

Required Qualifications

HS Diploma or GED required.

No industry experience required.

Minimum of 6 months work experience preferred.

Data entry/keyboard experience required.

Proficiency with MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).

Excellent verbal and written communication skills.

Strong organizational skills.

Good interpersonal skills.

Problem‑solving skills.

Ability to handle a high volume of work and time‑sensitive tasks.

Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material.

Interaction with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.

Preferred Qualifications

Knowledge of basic computer functions.

Great communication skills.

Detail‑oriented.

Good team player.

Strong organizational skills.

Pay $12.71 - $20.11 USD hourly

Additional Details

Monday – Friday, 5:00 am – 1:30 pm.

Role is 100% onsite.

Paid training provided.

Benefits include health, vision and dental insurance, retirement plan, and tuition reimbursement.

Equal Opportunity Employer FedEx Logistics is an Equal Opportunity Employer including Vets/Disability.

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