
Social Media Specialist
FIS, Jacksonville, FL, United States
Type of Hire: Experienced (relevant combo of work and education)
Education Desired: Bachelor of Commerce/Business
Position Type: Full time
FIS powers the technology behind $10 trillion in daily transactions and is building a social media presence that matches that scale. We’re hiring a Social Media Specialist who can think like a content strategist and execute like a platform‑native creator. This role reports to our Social Media Director, and requires quickly understanding a complex, global financial technology business to translate it into clear, compelling social media content that performs.
What You'll Be Doing
Produce high‑quality social media content daily across LinkedIn, Instagram, X, and Facebook — original copy, design, short‑form video, and multimedia. You understand that every platform has its own language and create natively for each.
Think like a strategist — you connect every post to a broader content strategy, understand what our audience cares about, and build editorial calendars that serve both brand goals and platform algorithms.
Master the complexity — FIS operates across payments, banking, capital markets, and enterprise technology. You develop a working fluency in these domains fast, because you can’t create credible B2B content without understanding the business.
Optimize relentlessly — track social media analytics and engagement metrics, identify what drives performance, and use those insights to continually raise the creative bar.
Own community and conversation — monitor, respond to, and spark engagement across all FIS social channels. Represent the brand with intelligence and personality in comments, threads, and real‑time moments.
What You Bring
3–5 years of experience in social media content creation with a portfolio that demonstrates creative range and platform fluency — strong copy, visual, and video skills, all native to the channel.
The intellectual curiosity to learn a complex B2B business quickly and the editorial judgment to distill it into content that resonates with sophisticated audiences.
Sharp copywriting and visual storytelling instincts — you know the difference between content that fills a calendar and content that earns attention.
Command of social media management platforms, scheduling tools, and analytics. You know what the numbers mean and what to do next.
A bias toward action — you manage multiple workstreams, produce at speed, and bring ideas to the table without being asked.
Bonus (If you have)
Experience creating social media content for B2B, Fortune 500, or financial services brands.
Video production and editing skills.
Fluency with AI‑powered content creation tools.
Working knowledge of financial services, payments, fintech, or banking.
What We Offer
A modern, international work environment and a dedicated, motivated team.
A variety of career development tools, resources, and opportunities.
Comprehensive benefits designed to support your lifestyle and wellbeing.
A work environment built on collaboration, flexibility, and respect.
A seat on a small, ambitious team building FIS’s social media presence from the ground up — inside a $10B+ global financial technology company. Competitive compensation and the chance to create portfolio‑worthy B2B social media work at real scale.
Equal Employment Opportunity
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available for supplement documents. For positions located in the US, conditional offers of employment may require a drug test.
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