Principal Associate, Product Designer

(Principal Associate level - IC) At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We’re succeeding because they’re succeeding. Product Designer We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. Location & Hybrid This is a hybrid position located in Plano, TX. Relocation to Plano, TX is required if you’re not located in the Dallas, TX area. Role Expectations Product Design Expertise: Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross‑functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high‑fidelity designs and prototypes. Human‑Centered: Champion the customer through the design process, leveraging critical‑thinking skills that factor in data, research insights, scalability, tech constraints and feedback. Business‑Focused: Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes. Problem‑Solving: Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations. Collaboration: Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment. Communication: Present work to audiences across levels and job functions using a human‑centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions. The ideal candidate has a strong portfolio demonstrating their process, results, and impact. Basic Qualifications At least 3 years of experience in a Product Design role At least 3 years of experience with design and prototyping tools, such as Figma Preferred Qualifications At least 4 years of experience in a Product Design role At least 4 years of experience with design and prototyping tools, such as Figma At least 4 years of experience collaborating with product, tech and business partners At least 4 years of experience working with an established design system Experience working in heavily regulated, data‑heavy problem spaces At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Plano, TX: $119,400 - $136,200 for Principal Associate, Design. (Other locations have different salary ranges as listed.) No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr