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(HYBRID) Patient Account Representative | 252087

Medix™, San Antonio, TX, United States


Pay Rate:

$17.00 - 24.00/hour (pay is dependent on experience) ⏰ Schedule:

Monday–Friday | 8:00 AM–4:30 PM (fixed schedule) Location:

San Antonio, TX (Onsite/Hybrid) ⏳

Duration:

Contract-to-hire

Work Model & Training:

Initial Phase:

✅ 100% onsite for the first 60–90 days for mandatory training and performance evaluation. Hybrid Transition:

✅ After

60-90 days,

you may be eligible for a

hybrid schedule (2 days in-office)

provided quality and productivity standards are met. Note:

Candidates must currently reside within a reasonable commuting distance of San Antonio.

Key Responsibilities:

Claim Management:

Monitor claim statuses and proactively resolve rejections or denials. Insurance Liaison:

Conduct regular follow-ups with insurance carriers regarding outstanding claims. Appeals:

Review and appeal denied claims while adhering to strict deadlines and regulatory requirements. Compliance:

Maintain up-to-date knowledge of insurance regulations, billing guidelines, and coding updates. Collaboration:

Work alongside internal teams to resolve billing discrepancies and ensure full compliance. Reporting:

Generate and analyze collections reports to identify trends and process improvement areas.

Candidate Requirements:

Requirements:

Experience in a

high-volume administrative environment . A strong

investigative mindset

with robust problem-solving abilities. High level of

professional persistence

and follow-through. Exceptional attention to detail and technical fluency. Education:

High school or GED (graduated).

Preferred Experience:

Previous experience in a healthcare setting. Medical Billing or Coding certification. Associate’s degree in Healthcare Administration or a related community college program.