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Solution Architect Salesforce Data Cloud & Agentforce

Tavant, New York, NY, United States


Job Description

Any of Manufacturing/Auto cloud is good from manufacturing domain perspective.

We are seeking a highly experienced Salesforce professional with deep expertise in

Manufacturing Domain

and strong hands-on experience with

Salesforce Manufacturing Cloud and Automotive Cloud . The ideal candidate will design and implement scalable Salesforce solutions supporting aftermarket services such as

ticket management,

parts management, dealer networks, warranties, service lifecycle, and customer experience .

Required Qualifications

7-12+ years of Salesforce experience Strong hands-on experience with

Salesforce Automotive Cloud Proven experience in

Manufacturing Aftermarket domain , especially:

Automotive / Heavy Equipment / Industrial Manufacturing

Expertise in at least two:

Salesforce Service Cloud Salesforce Sales Cloud Salesforce Experience Cloud

Strong knowledge of:

Warranty lifecycle management Dealer portals and B2B commerce Field service operations

Experience with integrations (REST/SOAP APIs, middleware). Key Skills Manufacturing Aftermarket Expertise Automotive Dealer & Service Network Understanding Salesforce Architecture & Development Integration & Data Strategy Stakeholder Communication Role

Key Responsibilities

Design and implement Salesforce solutions leveraging:

Salesforce Automotive Cloud Salesforce Service Cloud Salesforce Sales Cloud Salesforce Experience Cloud

Lead solution architecture for

aftermarket manufacturing processes , including:

Spare parts sales & inventory integration Warranty & claims management Dealer/distributor network management Service contracts & field service lifecycle Returns (RMA) and repair processes

Integrate Salesforce with ERP systems (SAP, Oracle, etc.) for:

Order-to-cash Inventory visibility Supply chain workflows

Customize Salesforce using:

Apex, LWC (Lightning Web Components), Flows APIs, middleware (MuleSoft preferred)

Collaborate with business stakeholders to translate requirements into scalable solutions Ensure best practices in

data modeling, security, and governance