Classifieds Account Manager - Legals
American City Business Journals, Houston, TX, United States
Client & Account Management
Manage ongoing relationships with legal classified clients, including county municipalities and advertising agencies. Serve as a trusted point of contact, ensuring advertising needs are executed accurately and on schedule. Support account retention through proactive communication, responsiveness, and issue resolution. Legal Classified Execution & Compliance
Coordinate and oversee placement of legally required classified advertisements across ACBJ markets. Ensure ads meet publication standards, formatting requirements, and client specifications critical to compliance. Monitor deadlines, revisions, and approvals to mitigate errors, delays, and compliance risks. Platform & Workflow Management
Utilize ACBJ's i?Publish system to submit, track, revise, and manage high volumes of legal advertising. Coordinate with the Business Design Desk to ensure accurate ad creation, revisions, and on?time publication. Maintain organized records, documentation, and workflows in a fast?paced environment. Operational Efficiency & Customer Experience
Identify opportunities to improve operational efficiency through standardized workflows and process improvements. Serve as the day?to?day contact for assigned accounts, proactively communicating timelines and next steps. Resolve client issues efficiently while maintaining professionalism and service excellence.
Manage ongoing relationships with legal classified clients, including county municipalities and advertising agencies. Serve as a trusted point of contact, ensuring advertising needs are executed accurately and on schedule. Support account retention through proactive communication, responsiveness, and issue resolution. Legal Classified Execution & Compliance
Coordinate and oversee placement of legally required classified advertisements across ACBJ markets. Ensure ads meet publication standards, formatting requirements, and client specifications critical to compliance. Monitor deadlines, revisions, and approvals to mitigate errors, delays, and compliance risks. Platform & Workflow Management
Utilize ACBJ's i?Publish system to submit, track, revise, and manage high volumes of legal advertising. Coordinate with the Business Design Desk to ensure accurate ad creation, revisions, and on?time publication. Maintain organized records, documentation, and workflows in a fast?paced environment. Operational Efficiency & Customer Experience
Identify opportunities to improve operational efficiency through standardized workflows and process improvements. Serve as the day?to?day contact for assigned accounts, proactively communicating timelines and next steps. Resolve client issues efficiently while maintaining professionalism and service excellence.