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Bilingual Customer Support Representative (Remote)

Staffmark Group, Covington, LA, United States


Now hiring

Bilingual Customer Support Representative

Covington, LA

Pay Rate: $16.00 per hour

Shift:

8 am - 5 pm, Mon - Fri

Talk, Solve, Smile-That's the Job.

Customer care starts with you. Step up as a Bilingual Customer Support Representative and bring the service skills that make all the difference.

Here's What You'll Get:

Good weekly pay

that's on time and reliable

Benefits

you'll actually use (Medical, Dental, Vision+ Life)

Optional 401(k)

plan to help future-you out

Here's What You'll Need:

At least 2 years of customer support experience in a call center environment

Strong communication skills, both written and verbal

A problem-solving mindset with attention to detail

A team player with a positive, customer-first attitude

Experience with Salesforce (or similar CRM) preferred

Responsibilities:

Respond to customer inquiries promptly and professionally

Provide accurate information about products, services, and company policies

Assist customers in troubleshooting technical issues and navigating features

Resolve customer concerns efficiently and escalate complex issues as needed

Handle returns, complaints, and general customer service requests

Maintain detailed records of customer interactions and transactions

Communicate clearly with customers via phone, email, or chat

Offer thoughtful solutions and recommendations to meet customer needs

"Always keeping in touch. Even when I had a couple of jobs to pick from, they kept looking for interviews. To try and find something that best suits me," Staffmark Associate

Turn your people skills into a paycheck. Start here.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR

powerhouse

behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With

more than half a century of experience

and a track record of putting

hundreds of thousands of people

to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.