Remote Online Notary (RON) - Document Management
westgate resorts, Florida, NY, United States
Job Description
We are seeking a Florida‑commissioned Online Notary to support remote online notarization (RON) services for timeshare owners through a secure third‑party platform. This role plays a critical role in ensuring the accurate, compliant, and timely execution of legally binding timeshare documents. The Online Notary will act as an independent third‑party witness, verifying signer identity and notarizing documents using secure audio‑visual technology in accordance with Florida Remote Online Notarization (RON) laws.
This role combines remote work and on‑site responsibilities at our Ocoee office and requires flexibility to work both morning and late shifts during the week. The ideal candidate is detail‑oriented, highly ethical, tech‑savvy, and comfortable working directly with customers in a fast‑paced, document‑driven environment. Experience in remote online notarization, document management, or customer service is strongly preferred.
As an Online Notary, you will collaborate closely with internal teams to schedule and complete notarization appointments, ensure document accuracy, and deliver a professional, customer‑focused experience.
What You Will Do
Perform Remote Online Notarizations (RON) for timeshare owners using a secure third‑party notarization platform
Schedule and manage notarization appointments based on intercompany requests
Verify signer identity, witness signatures, and notarize official timeshare documents using audio‑visual technology
Ensure all notarizations comply with Florida RON laws, company policies, and legal requirements
Accurately complete, review, and finalize notarized documents while maintaining strict confidentiality
Provide timely, professional, and customer‑focused service to timeshare owners
Maintain detailed electronic records and ensure secure handling of sensitive information
Troubleshoot minor technical or connectivity issues independently to avoid service disruptions
Communicate effectively with internal teams and customers via phone, video, and email
Other duties may be assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You Will Bring
One‑year certificate from a college or technical school or
Six (6) months of related experience and/or training or
Equivalent combination of education and experience preferred
High‑speed internet connection, modem, and dedicated home workspace
Proficiency in Microsoft Outlook, Microsoft Excel, and Adobe Acrobat
Ability to make and receive telephone and video calls
Strong verbal and written communication skills
High attention to detail, accuracy, and follow‑up skills
Ability to work independently, manage time effectively, and multitask
Fluent in English and Spanish
Experience with remote online notarization or document management preferred
Schedule & Work Model
Six (6) weeks of paid training, Monday–Friday
Full‑time (40 hours/week), hybrid schedule
Required availability for:
Three (3) morning shifts: 8:00 AM – 4:30 PM
Two (2) late shifts: 10:30 AM – 7:00 PM
Ability to commute and work on‑site in the Ocoee, FL office multiple times per week
No weekends (subject to change based on business needs)
Required Credentials
Active Florida Notary Public Commission
Remote Online Notary (RON) certification required
Benefits
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family‑Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well‑Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low‑Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
EEO Statement Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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This role combines remote work and on‑site responsibilities at our Ocoee office and requires flexibility to work both morning and late shifts during the week. The ideal candidate is detail‑oriented, highly ethical, tech‑savvy, and comfortable working directly with customers in a fast‑paced, document‑driven environment. Experience in remote online notarization, document management, or customer service is strongly preferred.
As an Online Notary, you will collaborate closely with internal teams to schedule and complete notarization appointments, ensure document accuracy, and deliver a professional, customer‑focused experience.
What You Will Do
Perform Remote Online Notarizations (RON) for timeshare owners using a secure third‑party notarization platform
Schedule and manage notarization appointments based on intercompany requests
Verify signer identity, witness signatures, and notarize official timeshare documents using audio‑visual technology
Ensure all notarizations comply with Florida RON laws, company policies, and legal requirements
Accurately complete, review, and finalize notarized documents while maintaining strict confidentiality
Provide timely, professional, and customer‑focused service to timeshare owners
Maintain detailed electronic records and ensure secure handling of sensitive information
Troubleshoot minor technical or connectivity issues independently to avoid service disruptions
Communicate effectively with internal teams and customers via phone, video, and email
Other duties may be assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You Will Bring
One‑year certificate from a college or technical school or
Six (6) months of related experience and/or training or
Equivalent combination of education and experience preferred
High‑speed internet connection, modem, and dedicated home workspace
Proficiency in Microsoft Outlook, Microsoft Excel, and Adobe Acrobat
Ability to make and receive telephone and video calls
Strong verbal and written communication skills
High attention to detail, accuracy, and follow‑up skills
Ability to work independently, manage time effectively, and multitask
Fluent in English and Spanish
Experience with remote online notarization or document management preferred
Schedule & Work Model
Six (6) weeks of paid training, Monday–Friday
Full‑time (40 hours/week), hybrid schedule
Required availability for:
Three (3) morning shifts: 8:00 AM – 4:30 PM
Two (2) late shifts: 10:30 AM – 7:00 PM
Ability to commute and work on‑site in the Ocoee, FL office multiple times per week
No weekends (subject to change based on business needs)
Required Credentials
Active Florida Notary Public Commission
Remote Online Notary (RON) certification required
Benefits
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family‑Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well‑Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low‑Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
EEO Statement Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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