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Remote Online Notary (RON) - Document Management

Westgate Resorts, New York, NY, United States


Job Description

We are seeking a Florida‑commissioned Online Notary to support remote online notarization (RON) services for timeshare owners through a secure third‑party platform. This role plays a critical role in ensuring the accurate, compliant, and timely execution of legally binding timeshare documents. The Online Notary will act as an independent third‑party witness, verifying signer identity and notarizing documents using secure audio‑visual technology in accordance with Florida Remote Online Notarization (RON) laws.

This role combines remote work and on‑site responsibilities at our Ocoee office and requires flexibility to work both morning and late shifts during the week. The ideal candidate is detail‑oriented, highly ethical, tech‑savvy, and comfortable working directly with customers in a fast‑paced, document‑driven environment. Experience in remote online notarization, document management, or customer service is strongly preferred.

As an Online Notary, you will collaborate closely with internal teams to schedule and complete notarization appointments, ensure document accuracy, and deliver a professional, customer‑focused experience.

What You Will Do

Perform Remote Online Notarizations (RON) for timeshare owners using a secure third‑party notarization platform

Schedule and manage notarization appointments based on intercompany requests

Verify signer identity, witness signatures, and notarize official timeshare documents using audio‑visual technology

Ensure all notarizations comply with Florida RON laws, company policies, and legal requirements

Accurately complete, review, and finalize notarized documents while maintaining strict confidentiality

Provide timely, professional, and customer‑focused service to timeshare owners

Maintain detailed electronic records and ensure secure handling of sensitive information

Troubleshoot minor technical or connectivity issues independently to avoid service disruptions

Communicate effectively with internal teams and customers via phone, video, and email

Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring

One‑year certificate from a college or technical school or

Six (6) months of related experience and/or training or

Equivalent combination of education and experience preferred

High‑speed internet connection, modem, and dedicated home workspace

Proficiency in Microsoft Outlook, Microsoft Excel, and Adobe Acrobat

Ability to make and receive telephone and video calls

Strong verbal and written communication skills

High attention to detail, accuracy, and follow‑up skills

Ability to work independently, manage time effectively, and multitask

Fluent in English and Spanish

Experience with remote online notarization or document management preferred

Schedule & Work Model

Six (6) weeks of paid training, Monday–Friday

Full‑time (40 hours/week), hybrid schedule

Required availability for:

Three (3) morning shifts: 8:00 AM – 4:30 PM

Two (2) late shifts: 10:30 AM – 7:00 PM

Ability to commute and work on‑site in the Ocoee, FL office multiple times per week

No weekends (subject to change based on business needs)

Required Credentials

Active Florida Notary Public Commission

Remote Online Notary (RON) certification required

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

Paid Time Off – Vacation, Sick, and Personal Time to Recharge

Paid Holidays

401(k) with Generous Company Match to Support Your Future

Daily Pay – Access Your Earnings When You Need Them

Family‑Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

Wellness Programs to Support Your Well‑Being

Flexible Spending Accounts (FSA)

Tuition Assistance to Help You Grow Your Career

Military Leave

Employee Assistance Program (EAP) – Support When You Need It Most

Life, Disability, Accident, Critical Illness, and Hospital Insurance

Pet Insurance for Your Furry Family Members

Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

Low‑Cost Gym Membership

NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents

Career Growth and Advancement Opportunities

Community Involvement – Give Back and Make an Impact

EEO Statement

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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