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Operations Specialist - Contractor & Merchant Setup (Home Improvement Financing)

Regions Financial Corporation, Salt Lake City, UT, United States


At Regions, the Home Improvement Financing Contractor Setup Specialist is responsible for implementing and maintaining the input of contractors, program sponsors, new loan products, rates, fees, ratios, and other functions.

Regions Home Improvement Financing, a division of Regions Bank, engages in strategic partnerships with home‑improvement manufacturers, distributors, franchisors, trade groups, and independent contractors to provide Point‑of‑Sale financing capabilities. This enables these partners to provide homeowners with an additional option to pay for various improvements to their homes, benefitting both the contractor partner and the homeowner.

Primary Responsibilities

Coordinates and maintains status updates to Relationship Managers

Maintains the Contractor Setup inbox

Processes daily training activations

Maintains Contractor Watch List within appropriate systems/platforms

Initiates setup for Contractors within appropriate systems/platforms

Updates and maintains Contractors information within appropriate systems/platforms

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

High School Diploma or GED

One (1) year of related Home Improvement Financing experience

Skills and Competencies

Ability to work in a fast‑paced, dynamic work environment

Ability to work on a team

Excellent verbal and written communication skills

Strong interpersonal and collaboration skills

Strong Microsoft Office Suite skills

Onsite Training

Hybrid schedule available after training

Schedule: Monday - Friday, 6:00am - 2:30pm OR 8:30am - 5:00pm

Operations, banking, call center or client support experience transfers well for this role.

Compensation Details Job Range Target:

Minimum:

$37,750.00 USD

50th Percentile:

$44,940.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Location Salt Lake City, Utah

Equal Opportunity Employer/including Disabled/Veterans

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