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Director - Head of Business Development Representatives (BDR)

Nium, San Francisco, CA, United States


Nium , the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders.

Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.

The Director - Head of Business Development Representatives (BDR) will lead, scale, and optimize the Business Development Representative (BDR) and Inside Sales function. This role is responsible for building a high-performing inbound and outbound sales engine that consistently delivers qualified pipeline to the sales organization while driving revenue through inside-led deals where applicable.

The ideal candidate brings strong leadership experience in fintech, payments, SaaS, or financial services, with a proven track record of building inside sales teams in a high-growth, cross-border or international environment.

Responsibilities

Leadership & Team Management

Build, lead, and mentor a regional BDR / Inside Sales team based in San Francisco, with coverage across global markets

Define team structure, roles, hiring plans, onboarding, and career progression frameworks

Establish a high-performance culture focused on accountability, coaching, skill development, and results

Partner closely with HR and Sales Enablement to drive continuous learning and talent retention

Sales Strategy & Execution

Own the top-of-funnel and inside sales strategy, aligning with overall revenue and growth objectives

Design and execute inbound and outbound prospecting strategies across target segments (SME, mid-market, enterprise)

Drive consistent pipeline generation, qualification standards, and handoff processes to Field Sales / Account Executives

Oversee inside-led sales motions for select segments, products, or geographies

Process, Metrics & Performance Management

Define and track KPIs including pipeline creation, conversion rates, win rates, deal velocity, ACV, and quota attainment

Implement best-in-class sales processes, cadences, and qualification methodologies (e.g., MEDDICC, BANT)

Forecast pipeline performance and report results to senior leadership

Continuously optimize workflows to improve efficiency and effectiveness

Cross-Functional Collaboration

Partner with Marketing to align on ICPs, lead generation, campaign execution, and lead quality

Collaborate with Product, Compliance, and Operations teams to ensure accurate messaging around cross-border payments, FX, regulations, and use cases

Provide market and customer feedback to influence product roadmap and go-to-market strategies

Technology & Enablement

Own the BDR / Inside Sales tech stack, including CRM (e.g., Salesforce), sales engagement tools, and analytics platforms

Ensure data accuracy, reporting discipline, and effective use of automation and AI where applicable

Drive sales enablement initiatives including playbooks, scripts, objection handling, and competitive positioning

Requirements

10+ years of experience in sales, business development, or revenue roles, with at least 5 years in a leadership capacity

Proven experience building and scaling BDR or Inside Sales teams in fintech, payments, SaaS, or financial services

Strong understanding of cross-border payments, FX, treasury, or related financial products (preferred)

Experience selling into international markets

Demonstrated ability to manage metrics-driven teams and deliver predictable pipeline and revenue

Excellent stakeholder management and cross-functional collaboration skills

Strategic thinker with strong execution discipline

Inspirational leader and hands‑on coach

Deep understanding of modern sales development and inside sales best practices

Strong analytical and forecasting capabilities

Excellent communication, presentation, and negotiation skills

Comfortable operating in a fast‑paced, high-growth environment

Benefits We value performance: through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all employees are rewarded.

We care: we provide medical coverage along with 24/7 employee assistance, generous vacation programs, and a flexible hybrid working environment (3 days per week in the office).

We upskill ourselves: role-specific training, internal workshops, and a learning stipend.

We constantly innovate: since inception, we have received recognition and awards for our business and talent opportunities.

We celebrate together: company-wide social events, team bonding activities, happy hours, team offsites, and more.

We thrive with diversity: Nium is a global company with 33 nationalities across 18+ countries, more than 10 office locations; as an equal opportunity employer, we provide a safe and welcoming environment for everyone.

For more detailed region-specific benefits, visit https://www.nium.com/careers#careers-perks

For more information, visit www.nium.com.

Nium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, Nium complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nium expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

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