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Groups, Conference and Events Executive

Hilton Worldwide, Inc., Welcome, SC, United States


Job Title Groups, Conference and Events Executive (HOT0CEXG)

Location Hilton Reading Hotel, Drake Way, Reading RG2 0GQ

Annual Salary £27,000

Benefits

Smart uniform provided and laundered

Free and healthy meals when on duty

Personal development programmes to support your career

Corporate Responsibility programme participation

Team Member Travel Program: discounted hotel nights and 50% off food and beverages

High street discounts through Perks at Work

Holiday entitlement: 28 days including bank holidays, increasing each year up to 33 days

Discounted dental and health cover

Free parking

Modern and inclusive Team Member areas

Responsibilities

Maximise revenue opportunities in conferences and events by driving sales leads and increasing conversions.

Convert incoming enquiries to achieve targets and maximise revenue.

Seek opportunities to increase sales and conversions within the team.

Manage an events schedule to maximise yield.

Execute a consistent up‑selling approach.

Build strong relationships with customers to understand their needs fully.

Arrange and carry out hotel show rounds.

Ensure complete administration and execution of all planned events.

Participate in hotel promotional activities.

Qualifications and Skills

Good organisational and administrative skills.

Positive attitude and strong communication skills.

Commitment to delivering a high level of customer service.

Confident telephone manner.

High level of IT skills.

Preferred Experience

Previous experience working in the Conference and Events function.

Knowledge of hotel property management systems.

Commitment We celebrate the contribution of every job to creating unforgettable guest experiences. Every team member helps make the stay magical.

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