DHA Client Executive
DOMA Technologies, Virginia Beach, VA, United States
Description
The DHA Client Executive will serve as a relationship lead focusing on understanding client goals, driving adoption of DHA capabilities, and identifying opportunities for optimization and growth while maintaining strong, trust‑based client partnerships to support long‑term success. This role will also support market expansion, align solutions to DHA and Military Health System priorities, and help implement our growth strategy.
Responsibilities
Build and maintain relationships within DHA and target directorates, program offices, and senior leaders to identify needs and align with Commence's solutions.
Collaborate and partner with cross‑functional teams to strategize and engage prospective clients to understand business challenges and deliver compelling presentations, solution demonstrations, proposals, and oral presentations that result in new business revenue.
Partner with leadership, capture, and support groups to develop and execute strategic and tactical plans that identify and shape new opportunities across DHA, the Services' medical commands, and the broader Military Health System.
Support execution of Commence's growth strategies, including effective and strategic qualification of opportunities.
Support policy summarization and impacts, including TRICARE policy, DHA procedural instructions, and DoD health affairs guidance.
Support continual development and progression of a pipeline of new business opportunities within DHA and the Military Health System.
Work with the growth team to establish and maintain strong customer relationships.
Collaborate with business development, capture, and proposal teams as assigned to support opportunity pursuit efforts.
Maintain regular contact with senior and executive‑level decision makers, including DHA directorate leads and Service medical command leadership, to ensure alignment and strengthen partnership.
Qualifications
B.S. in a related field, or equivalent experience.
10+ years working with DHA, Service medical commands, or the Military Health System in leadership or related/relevant roles.
Knowledge of military healthcare delivery systems, TRICARE, and the direct and purchased care model frameworks.
Understanding of DHA's technology strategy and modernization initiatives.
Proven track record building and managing relationships with DHA officials, Health Affairs leadership, or defense health policy leaders.
Familiarity with DHA's priorities and how its business and technology needs translate into opportunities and procurements.
Work Environment/Physical Demands The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an office/remote position. While performing the duties of this job, the employee regularly works in a climate‑controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally the role requires standing, walking, using hands and fingers, kneeling, or crouching.
Commence is an equal employment opportunity employer. All personnel processes are merit‑based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law.
Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at (757) 306-4920 or hr@commence.ai. Please note that unless you are requesting an accommodation, all applications must be submitted through our online application system.
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Responsibilities
Build and maintain relationships within DHA and target directorates, program offices, and senior leaders to identify needs and align with Commence's solutions.
Collaborate and partner with cross‑functional teams to strategize and engage prospective clients to understand business challenges and deliver compelling presentations, solution demonstrations, proposals, and oral presentations that result in new business revenue.
Partner with leadership, capture, and support groups to develop and execute strategic and tactical plans that identify and shape new opportunities across DHA, the Services' medical commands, and the broader Military Health System.
Support execution of Commence's growth strategies, including effective and strategic qualification of opportunities.
Support policy summarization and impacts, including TRICARE policy, DHA procedural instructions, and DoD health affairs guidance.
Support continual development and progression of a pipeline of new business opportunities within DHA and the Military Health System.
Work with the growth team to establish and maintain strong customer relationships.
Collaborate with business development, capture, and proposal teams as assigned to support opportunity pursuit efforts.
Maintain regular contact with senior and executive‑level decision makers, including DHA directorate leads and Service medical command leadership, to ensure alignment and strengthen partnership.
Qualifications
B.S. in a related field, or equivalent experience.
10+ years working with DHA, Service medical commands, or the Military Health System in leadership or related/relevant roles.
Knowledge of military healthcare delivery systems, TRICARE, and the direct and purchased care model frameworks.
Understanding of DHA's technology strategy and modernization initiatives.
Proven track record building and managing relationships with DHA officials, Health Affairs leadership, or defense health policy leaders.
Familiarity with DHA's priorities and how its business and technology needs translate into opportunities and procurements.
Work Environment/Physical Demands The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an office/remote position. While performing the duties of this job, the employee regularly works in a climate‑controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally the role requires standing, walking, using hands and fingers, kneeling, or crouching.
Commence is an equal employment opportunity employer. All personnel processes are merit‑based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law.
Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at (757) 306-4920 or hr@commence.ai. Please note that unless you are requesting an accommodation, all applications must be submitted through our online application system.
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