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CX Strategy & Data Analytics Lead

Cambridge Savings Bank, Waltham, MA, United States


A regional financial institution is seeking a CX Program & Data Analyst to manage customer feedback operations and drive data analysis for improving customer experience. This role requires strong program management skills and proficiency in data analysis tools like Tableau and Power BI. Candidates should have at least 3 years' experience in customer data analysis and communication skills. A Bachelor's degree is essential. The position offers a hybrid work model with a salary range of $86,000 - $112,000. #J-18808-Ljbffr