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Remote Global CS Process Lead

Tri-Valley Career Center, Pleasanton, CA, United States


A leading consulting firm seeks a Global Customer Service Process Consultant for a remote role. You will be responsible for the global customer service framework, optimizing processes, and ensuring compliance with regulatory standards. Candidates should have over 10 years of experience in customer service, strong knowledge of CRM/ERP systems, and excellent leadership skills. This role offers competitive compensation and a comprehensive benefits package to support employees’ well-being and growth. #J-18808-Ljbffr