Head of IT Service Management & Strategy

A prominent public library in New York seeks an Associate Director for IT Service Management to lead its ITSM function, ensuring high-quality support across various locations. The role involves strategic planning, coaching ITSM Managers, and enhancing user satisfaction. Ideal candidates will have extensive IT leadership experience and a Bachelor's degree. The position features a hybrid work schedule, with 3 days onsite and offers compensation between $120,000 and $147,000 per year. #J-18808-Ljbffr