
SMB Customer Success Manager — Onboard, Grow & Retain (NYC Hybrid)
Nirvana, New York, NY, United States
A healthcare technology company in New York is seeking a Customer Success Manager to support small and medium-sized customers. This role involves onboarding clients, ensuring satisfaction, and driving engagement through proactive relationship management. The ideal candidate has 2-4 years of experience in customer-facing roles and strong communication skills. The position is hybrid, requiring in-office attendance 3 days a week.
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