Salesforce Product Owner
McKesson, Columbus, OH, United States
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
As a Salesforce Product Owner with CoverMyMeds, you will play a pivotal role in ensuring that limited Salesforce delivery capacity is converted into the highest‑value business outcomes. You will own the Salesforce product backlog end‑to‑end, balancing operational support, small‑to‑medium enhancements, and strategic initiatives across a complex, multi‑org Salesforce ecosystem.
This role serves as the single accountable owner for prioritization, sequencing, and value realization, partnering closely with Business Analysts, Salesforce Administrators, Developers, and business stakeholders to ensure work is intentionally defined, appropriately prioritized, and successfully delivered. This position offers an opportunity to shape the evolution of a mission‑critical Salesforce platform supporting multiple business functions, customer segments, and enterprise workflows.
Location & Sponsorship
Our ideal candidate will reside in one of our hub cities: Columbus, OH; Atlanta, GA; Irving, TX; or Richmond, VA. We may consider a well‑qualified candidate outside of these areas. We are not able to offer sponsorship for employment visas for this role. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future sponsorship. Responsibilities
Product Ownership & Prioritization
Own and prioritize the Salesforce product backlog across all work types, including operational support, small enhancements, and strategic initiatives. Make clear, defensible trade‑off decisions based on business value, risk, capacity, and timing. Define and maintain Salesforce product roadmaps that align with enterprise objectives and operational realities. Establish and communicate clear product goals, outcomes, and success criteria. Serve as the single point of accountability for what work is done and when, ensuring transparency and alignment with stakeholders. Stakeholder Partnership & Communication
Partner with stakeholders across Sales, Legal, Operations, Finance, and other functional areas to understand priorities, constraints, and desired outcomes. Facilitate prioritization conversations and manage competing stakeholder demands in a structured, value‑based manner. Communicate roadmap decisions, sequencing rationale, and capacity constraints clearly and consistently. Act as the primary escalation point for prioritization questions and scope tradeoffs. Collaboration with Delivery Team
Partner closely with Business Analysts to ensure business needs are clearly understood, well‑defined, and ready for delivery. Collaborate with Salesforce Administrators and Developers to align backlog priorities with delivery capacity and technical considerations. Participate in sprint planning and backlog refinement to ensure work is appropriately sequenced and ready for execution. Accept completed work based on defined outcomes and business value, not just functional completion. Requirements & Solution Alignment (Oversight, Not Ownership)
Ensure user stories and acceptance criteria are complete, clear, and aligned to intended outcomes (authored primarily by Business Analysts). Validate that proposed solutions meet business objectives without prescribing detailed implementation approaches. Maintain alignment between business intent, delivered functionality, and measurable outcomes. Quality, Adoption & Continuous Improvement
Partner with Business Analysts and stakeholders to support UAT readiness and outcome validation. Ensure delivered solutions are positioned for successful adoption through appropriate rollout planning and communication. Use data, feedback, and outcomes to continuously refine backlog prioritization and roadmap decisions. Qualifications
Bachelor's degree in Business, Information Technology or a related field, or equivalent experience, and typically requires 4+ years of relative experience as a Product Owner, Product Manager, or similar role supporting Salesforce or enterprise platforms. Proven experience owning and prioritizing backlogs in complex, high‑demand environments. Strong ability to make and communicate prioritization and tradeoff decisions across competing stakeholder needs. Experience working within Agile delivery models (Scrum, SAFe, or similar). Prior experience using Atlassian tools such as Jira and Confluence. Strong understanding of Salesforce capabilities and enterprise business processes (Salesforce Administrator or Advanced Administrator certification preferred). Excellent communication, facilitation, and stakeholder management skills. Demonstrated ability to partner effectively with Business Analysts, Administrators, and Developers without absorbing their responsibilities. Detail‑oriented, highly collaborative, and resilient in the face of ambiguity and competing priorities. Benefits & Compensation
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Base Pay Range
$86,300 - $143,800 Equal Employment Opportunity
McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
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Our ideal candidate will reside in one of our hub cities: Columbus, OH; Atlanta, GA; Irving, TX; or Richmond, VA. We may consider a well‑qualified candidate outside of these areas. We are not able to offer sponsorship for employment visas for this role. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future sponsorship. Responsibilities
Product Ownership & Prioritization
Own and prioritize the Salesforce product backlog across all work types, including operational support, small enhancements, and strategic initiatives. Make clear, defensible trade‑off decisions based on business value, risk, capacity, and timing. Define and maintain Salesforce product roadmaps that align with enterprise objectives and operational realities. Establish and communicate clear product goals, outcomes, and success criteria. Serve as the single point of accountability for what work is done and when, ensuring transparency and alignment with stakeholders. Stakeholder Partnership & Communication
Partner with stakeholders across Sales, Legal, Operations, Finance, and other functional areas to understand priorities, constraints, and desired outcomes. Facilitate prioritization conversations and manage competing stakeholder demands in a structured, value‑based manner. Communicate roadmap decisions, sequencing rationale, and capacity constraints clearly and consistently. Act as the primary escalation point for prioritization questions and scope tradeoffs. Collaboration with Delivery Team
Partner closely with Business Analysts to ensure business needs are clearly understood, well‑defined, and ready for delivery. Collaborate with Salesforce Administrators and Developers to align backlog priorities with delivery capacity and technical considerations. Participate in sprint planning and backlog refinement to ensure work is appropriately sequenced and ready for execution. Accept completed work based on defined outcomes and business value, not just functional completion. Requirements & Solution Alignment (Oversight, Not Ownership)
Ensure user stories and acceptance criteria are complete, clear, and aligned to intended outcomes (authored primarily by Business Analysts). Validate that proposed solutions meet business objectives without prescribing detailed implementation approaches. Maintain alignment between business intent, delivered functionality, and measurable outcomes. Quality, Adoption & Continuous Improvement
Partner with Business Analysts and stakeholders to support UAT readiness and outcome validation. Ensure delivered solutions are positioned for successful adoption through appropriate rollout planning and communication. Use data, feedback, and outcomes to continuously refine backlog prioritization and roadmap decisions. Qualifications
Bachelor's degree in Business, Information Technology or a related field, or equivalent experience, and typically requires 4+ years of relative experience as a Product Owner, Product Manager, or similar role supporting Salesforce or enterprise platforms. Proven experience owning and prioritizing backlogs in complex, high‑demand environments. Strong ability to make and communicate prioritization and tradeoff decisions across competing stakeholder needs. Experience working within Agile delivery models (Scrum, SAFe, or similar). Prior experience using Atlassian tools such as Jira and Confluence. Strong understanding of Salesforce capabilities and enterprise business processes (Salesforce Administrator or Advanced Administrator certification preferred). Excellent communication, facilitation, and stakeholder management skills. Demonstrated ability to partner effectively with Business Analysts, Administrators, and Developers without absorbing their responsibilities. Detail‑oriented, highly collaborative, and resilient in the face of ambiguity and competing priorities. Benefits & Compensation
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Base Pay Range
$86,300 - $143,800 Equal Employment Opportunity
McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
#J-18808-Ljbffr