
Senior SaaS CSM — Enterprise Growth (Hybrid)
ShipperHQ, Austin, TX, United States
A leading e-commerce technology provider in Austin, TX is seeking a Sr. Customer Success Manager to enhance customer value and satisfaction. The ideal candidate has over 5 years of experience in Customer Success or Account Management, particularly in B2B SaaS. This full-time, hybrid role involves building strong client relationships, defining success metrics, and driving renewals and growth while collaborating cross-functionally. Competitive benefits include 22 days of PTO, 401k match, and health insurance.
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