
Remote CSM, Scaled Programs — Drive Renewals & Growth
Medium, Chicago, IL, United States
A leading experience analytics provider is seeking a Customer Success Manager to manage a portfolio of customer accounts. This role involves driving customer retention through proactive engagement strategies, managing the customer lifecycle from onboarding to renewal, and collaborating cross-functionally. Ideal candidates will have experience in customer success or account management, strong communication skills, and a proficiency in SaaS products. Join a team that values inclusion and offers a hybrid work environment.
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