Remote CSM, Scaled Programs — Drive Renewals & Growth

A leading digital analytics firm is seeking a Customer Success Manager to independently manage a portfolio of 80-150 customer accounts. The ideal candidate will drive retention and value realization through digital-first engagement strategies. Responsibilities include overseeing the customer lifecycle, executing renewal transactions, and providing mentorship to peers. Strong communication skills, CRM proficiency, and experience in SaaS are required. This position offers a competitive salary range of $60,000 - $70,000 and includes hybrid work flexibility. #J-18808-Ljbffr