Remote CSM, Scaled Programs — Drive Renewals & Growth

A leading experience analytics company based in Boston is seeking a proactive Customer Success Manager. This role involves independently managing a portfolio of 80-150 customer accounts while driving customer retention and maximizing value realization. Ideal candidates bring proven experience in digital-first customer engagement, strong communication skills, and proficiency with CRM tools. Competitive salary range is between $60,000 to $70,000 annually, along with benefits that prioritize employee development and well-being. #J-18808-Ljbffr