
Remote CSM, Scaled Programs — Drive Renewals & Growth
Medium, Atlanta, GA, United States
A global experience analytics leader is seeking a Customer Success Manager to oversee 80-150 customer accounts, ensuring retention and value realization. This role involves managing the complete customer lifecycle, from onboarding to renewal, utilizing a digital-first approach. Strong communication and analytical skills are essential, as is experience with SaaS products. Flexibility for a hybrid work environment and competitive compensation of $60,000 - $70,000 annually is included in the role.
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