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Remote Customer Success Manager – Mid‑Market SaaS Growth

Thales DIS CPL USA, Inc., Boston, MA, United States


A leading technology solutions provider is seeking a proactive Customer Success Manager (CSM) in Boston, MA, to oversee relationships with mid-market customers. This role involves managing customer lifecycles, onboarding, and growth while utilizing data to drive adoption and mitigate risks. Ideal candidates have 5+ years in Customer Success, strong communication skills, and knowledge of cybersecurity principles. The position offers a hybrid work model and a competitive salary range of approximately $85,918.50 to $155,282.00 annually. #J-18808-Ljbffr