
Strategic CSM - Security & Adoption (Remote)
Thales, Westborough, MA, United States
A global technology solutions provider is looking for a proactive Customer Success Manager to enhance relationships within the mid-market customer segment. This role demands strategic planning for customer engagement, focusing on onboarding, adoption, and retention. Candidates should have at least 5 years of experience in Customer Success, account management, or a related field, preferably within a SaaS environment, alongside strong analytical and communication skills. The position offers a hybrid work model with a focus on performance and growth.
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