
Global Director of Technical Support & AI-Driven Ops
NaSPA, Inc., Salt Lake City, UT, United States
A technology solutions company is seeking a Director of Technical Support (International) to enhance their Tier 1 and Tier 2 support globally. The role involves operational leadership, driving customer satisfaction, and implementing innovative support strategies using AI. Candidates should possess over 10 years of experience in technical support and a track record in managing global support teams. This position requires excellent communication and a deep understanding of technical products. It offers competitive salary and benefits, emphasizing work-life balance.
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