Business Development Specialist
Northern Lights Candles, Wellsville, NY, United States
The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.
DUTIES & RESPONSIBILITIES
Sales Duties in Support of Sales Team Leadership
Coordinate sales effort with team members and other internal departments.
Provide strategic data-driven support to all levels of Sales team focused upon achieving Company-wide sales targets and net margin outcomes within budget schedule.
Provide Departmental and inter-Departmental strategic insights developing new business opportunities in new and existing channels while servicing existing business
Integral support for the Sales Department’s successful efforts to establish, manage, develop, and maintain strong, positive business relationships with existing and new accounts
As called upon to support, effectively prepare and/or present new program proposals, including new product introductions
Onboard new customers, managing customer contract requirements (billing, reporting, shipping, allowances etc.)
Identify customer needs, understand their goals; present and offer creative value-added solutions
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Provide insights, data, and support to follow-up meetings with customers as needed to review performance of current program and strategize on expansion / growth.
Facilitate resolution of operational issues to ensure compliance and minimize chargebacks.
Utilize leads database and software to keep funnel constantly full of new leads.
Manage leads and opportunities in Monday.com or other CRM software
Develop a working knowledge of Northern Light’s product lines and capabilities
Learn and master all accounts provided reporting tools and Supplier websites.
Setup internal processes to onboard new customers into new channels that do not fit within existing company structure.
Thought Leadership Duties
Maintain awareness of industry trends
Keep abreast of best practices and product trends.
Forecast, track profitability, and provide progress reports on a bi-annual basis
Determine potential profit and costs associated with each opportunity through strategic quantitative analysis via excel
Identify improvements for future seasons and work with product development and operations to implement solutions
Inter-Departmental Duties & Communication
Work with internal departments to create presentations for customer meetings
Coordinate with item setup team and EDI team to ensure timely turnarounds
Collaborate on pricing parameters for new customer programs
Ensure that customer orders are shipped and that production facilities have the right information to process the orders.
Coordinate a hand-off of programs to planning / operations, including accurate and timely communication of customer buying decisions, volumes, timeline, and shipping parameters
Communicate progress through the company
Other Duties
Always promotes a positive company image in house and while traveling.
Perform other related duties as assigned
Attend Trade Shows, sales calls / meetings as needed
Capacity to serve as sales manager backup in the case of any short-term or long-term absences.
QUALIFICATIONS
Bachelor’s degree AND/OR 2 years of inside/outside sales (preferably CPG) experience
Demonstrated skills in achieving sales and profitability goals
Understanding of Account buying cycles, margin expectations, and sell-thru expectations
Business Math ability (understanding margins, mark-up, etc.)
Demonstrated Proficiency with Microsoft Office Suite
Outstanding verbal and written communication skills
Availability to travel and work outside of regularly scheduled work hours. Overnight domestic travel required (10-20%).
This is a part time (not to exceed 29 hours per week), office hourly ($21.01-$24.16), hybrid position located in Wellsville, NY
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DUTIES & RESPONSIBILITIES
Sales Duties in Support of Sales Team Leadership
Coordinate sales effort with team members and other internal departments.
Provide strategic data-driven support to all levels of Sales team focused upon achieving Company-wide sales targets and net margin outcomes within budget schedule.
Provide Departmental and inter-Departmental strategic insights developing new business opportunities in new and existing channels while servicing existing business
Integral support for the Sales Department’s successful efforts to establish, manage, develop, and maintain strong, positive business relationships with existing and new accounts
As called upon to support, effectively prepare and/or present new program proposals, including new product introductions
Onboard new customers, managing customer contract requirements (billing, reporting, shipping, allowances etc.)
Identify customer needs, understand their goals; present and offer creative value-added solutions
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Provide insights, data, and support to follow-up meetings with customers as needed to review performance of current program and strategize on expansion / growth.
Facilitate resolution of operational issues to ensure compliance and minimize chargebacks.
Utilize leads database and software to keep funnel constantly full of new leads.
Manage leads and opportunities in Monday.com or other CRM software
Develop a working knowledge of Northern Light’s product lines and capabilities
Learn and master all accounts provided reporting tools and Supplier websites.
Setup internal processes to onboard new customers into new channels that do not fit within existing company structure.
Thought Leadership Duties
Maintain awareness of industry trends
Keep abreast of best practices and product trends.
Forecast, track profitability, and provide progress reports on a bi-annual basis
Determine potential profit and costs associated with each opportunity through strategic quantitative analysis via excel
Identify improvements for future seasons and work with product development and operations to implement solutions
Inter-Departmental Duties & Communication
Work with internal departments to create presentations for customer meetings
Coordinate with item setup team and EDI team to ensure timely turnarounds
Collaborate on pricing parameters for new customer programs
Ensure that customer orders are shipped and that production facilities have the right information to process the orders.
Coordinate a hand-off of programs to planning / operations, including accurate and timely communication of customer buying decisions, volumes, timeline, and shipping parameters
Communicate progress through the company
Other Duties
Always promotes a positive company image in house and while traveling.
Perform other related duties as assigned
Attend Trade Shows, sales calls / meetings as needed
Capacity to serve as sales manager backup in the case of any short-term or long-term absences.
QUALIFICATIONS
Bachelor’s degree AND/OR 2 years of inside/outside sales (preferably CPG) experience
Demonstrated skills in achieving sales and profitability goals
Understanding of Account buying cycles, margin expectations, and sell-thru expectations
Business Math ability (understanding margins, mark-up, etc.)
Demonstrated Proficiency with Microsoft Office Suite
Outstanding verbal and written communication skills
Availability to travel and work outside of regularly scheduled work hours. Overnight domestic travel required (10-20%).
This is a part time (not to exceed 29 hours per week), office hourly ($21.01-$24.16), hybrid position located in Wellsville, NY
#J-18808-Ljbffr