Property Adjuster I
Erie Insurance Group, Gilbertsville, PA, United States
Division Or Field Office
Property & Material Damage Div
Department of Position Property Damage Dept
Work From Home within territory
Salary Range $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for. This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers an exceptional benefits package, including:
Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
Low contributions to medical and prescription premiums.
Pension. Traditional pension plan. Full‑time employees are vested after five years of service.
401(k) with up to 4% contribution match.
Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development. Tuition reimbursement for higher education and industry designations.
Additional benefits include company‑paid basic life insurance; short‑ and long‑term disability insurance; orthodontic coverage; adoption assistance; fertility and infertility coverage; well‑being programs; paid volunteer hours; and dollar‑for‑dollar matching of charitable gifts each year.
Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims.
Duties and Responsibilities
Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.
Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Determines coverage and total value of claim. Determines payments and issues checks or declines payment as required.
Documents claim files and submits final report to file for closure.
Identifies subrogation situations and initiates appropriate action.
Services assigned territory and brings assigned claims to conclusion.
Interacts with Agents and district sales managers on matters of mutual concern.
Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinate litigation with defense counsel as required.
Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
Attends industry‑related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
Successfully completes Technical Learning Center Training within one year of hire date.
Participates on Catastrophe Team when required.
Capabilities
Values Diversity
Nimble Learning
Self‑Development
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes (IC)
Job‑Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality
Qualifications Minimum Educational and Experience Requirements
High School Diploma or GED and two years of claims handling experience, or equivalent required; or
High School Diploma or GED and successful completion of ERIE sponsored formal education; or
Bachelor’s Degree required.
Additional Experience
Incumbent must live in territory assigned unless a change is approved by the company.
Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Designations and/or Licenses
Willingness to pursue and complete Technical Learning Center Training required.
Successful completion of AIC 33 and AIC 35 preferred.
Willingness to obtain and maintain any required licenses.
Valid driver’s license and good driving record required.
Physical Requirements
Use of Personal Protective Equipment (PPE) is required for this role.
Ability to move over 50 lbs using lifting aid equipment; Often (20‑50%)
Climbing/accessing heights; Rarely
Driving; Frequent (50‑80%)
Lifting/Moving 0‑20 lbs; Often (20‑50%)
Lifting/Moving 20‑50 lbs; Often (20‑50%)
Manual Keying/Data Entry/inputting information/computer use; Often (20‑50%)
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Department of Position Property Damage Dept
Work From Home within territory
Salary Range $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for. This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers an exceptional benefits package, including:
Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
Low contributions to medical and prescription premiums.
Pension. Traditional pension plan. Full‑time employees are vested after five years of service.
401(k) with up to 4% contribution match.
Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development. Tuition reimbursement for higher education and industry designations.
Additional benefits include company‑paid basic life insurance; short‑ and long‑term disability insurance; orthodontic coverage; adoption assistance; fertility and infertility coverage; well‑being programs; paid volunteer hours; and dollar‑for‑dollar matching of charitable gifts each year.
Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims.
Duties and Responsibilities
Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.
Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Determines coverage and total value of claim. Determines payments and issues checks or declines payment as required.
Documents claim files and submits final report to file for closure.
Identifies subrogation situations and initiates appropriate action.
Services assigned territory and brings assigned claims to conclusion.
Interacts with Agents and district sales managers on matters of mutual concern.
Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinate litigation with defense counsel as required.
Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
Attends industry‑related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
Successfully completes Technical Learning Center Training within one year of hire date.
Participates on Catastrophe Team when required.
Capabilities
Values Diversity
Nimble Learning
Self‑Development
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes (IC)
Job‑Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality
Qualifications Minimum Educational and Experience Requirements
High School Diploma or GED and two years of claims handling experience, or equivalent required; or
High School Diploma or GED and successful completion of ERIE sponsored formal education; or
Bachelor’s Degree required.
Additional Experience
Incumbent must live in territory assigned unless a change is approved by the company.
Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Designations and/or Licenses
Willingness to pursue and complete Technical Learning Center Training required.
Successful completion of AIC 33 and AIC 35 preferred.
Willingness to obtain and maintain any required licenses.
Valid driver’s license and good driving record required.
Physical Requirements
Use of Personal Protective Equipment (PPE) is required for this role.
Ability to move over 50 lbs using lifting aid equipment; Often (20‑50%)
Climbing/accessing heights; Rarely
Driving; Frequent (50‑80%)
Lifting/Moving 0‑20 lbs; Often (20‑50%)
Lifting/Moving 20‑50 lbs; Often (20‑50%)
Manual Keying/Data Entry/inputting information/computer use; Often (20‑50%)
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