Patient Account Rep | Hospital Billing and Follow Up, Commercial
Guidehouse, Birmingham, AL, United States
Job Family
Patient Account Representative Travel Required
None Clearance Required
None What You Will Do
The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for Medicaid accounts. This position works with other departments to facilitate the meeting of both departmental and facility goals and objectives. This position is responsible for verifying that payments received are correct per our contract and for ensuring customer satisfaction and demonstrating the ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers. The Patient Account Representative has a strong knowledge of billing, managed care, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned. Location
Avondale Business Office Location
Onsite - Hybrid after 6 months if meeting quality and productivity Position type
Full Time, Days, Monday-Friday Schedule
8:00am - 4:30pm What You Will Need
High School diploma or equivalent. 0-2 years’ experience of hospital billing and follow-up What Would Be Nice to Have
CPAR (Certified Patient Account Rep) Government billing and follow up experience Knowledge and understanding of diagnosis, HCPCS and CPT codes. 1 year experience with claim edits, SSI billing system and follow-up related to Medicaid. Prior experience with Metrix, SSI, and HealthQuest Experience with spreadsheets, reporting, payer websites and sFax. Excellent communication and interpersonal skills Great typing skills along with MS Excel and Word experience What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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Patient Account Representative Travel Required
None Clearance Required
None What You Will Do
The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for Medicaid accounts. This position works with other departments to facilitate the meeting of both departmental and facility goals and objectives. This position is responsible for verifying that payments received are correct per our contract and for ensuring customer satisfaction and demonstrating the ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers. The Patient Account Representative has a strong knowledge of billing, managed care, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned. Location
Avondale Business Office Location
Onsite - Hybrid after 6 months if meeting quality and productivity Position type
Full Time, Days, Monday-Friday Schedule
8:00am - 4:30pm What You Will Need
High School diploma or equivalent. 0-2 years’ experience of hospital billing and follow-up What Would Be Nice to Have
CPAR (Certified Patient Account Rep) Government billing and follow up experience Knowledge and understanding of diagnosis, HCPCS and CPT codes. 1 year experience with claim edits, SSI billing system and follow-up related to Medicaid. Prior experience with Metrix, SSI, and HealthQuest Experience with spreadsheets, reporting, payer websites and sFax. Excellent communication and interpersonal skills Great typing skills along with MS Excel and Word experience What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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