Senior Business Analyst-ERP/EAM (term-limited)
ST Public Branding, Seattle, WA, United States
Senior Business Analyst-ERP/EAM (term-limited)
Job Type:
Term‑limited position, expected 24 months
Title:
Senior Business Analyst – Business Transformation
Location:
401 S Jackson St, Seattle, WA 98104, USA
Salary Range:
$81k to $155k, midpoint $108k. New hires typically receive between minimum and midpoint.
Benefits
Health Benefits : Two choices of medical plans, dental plan, and vision plan at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Long‑Term Disability and Life Insurance
Employee Assistance Program
Retirement Plans : 401a – 10% employee contribution with 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Paid Time Off : 25 days annually with increases at 4, 8, and 12 years of service. Directors and above accrue additional days. 12 paid holidays; up to 2 paid floating holidays and 2 paid volunteer days per year.
Parental Leave : 12 weeks for new parents.
Pet Insurance
ORCA Card : All full‑time employees receive an ORCA card at no cost.
Tuition Reimbursement : Up to $5,000 annually for approved tuition expenses.
Inclusive Reproductive Health Support Services
Compensation Practices : Competitive salaries based on market rates and internal equity. Work‑life balance, professional development, and recognition opportunities.
General Purpose The Senior Business Analyst – Business Transformation serves as a strategic partner to a large public transit agency’s mega program focused on transforming enterprise resource planning (ERP) and enterprise asset management (EAM) systems, capabilities, and processes. This role supports complex business analysis efforts to ensure solutions align with enterprise business architecture, organizational goals, and future‑state operating models. Working closely with business owners, technical teams, and program leadership, the Senior Business Analyst – Business Transformation translates organizational needs into well‑structured requirements, business process designs, and decision‑ready recommendations. The role also supports the establishment and maintenance of enterprise architecture artifacts that guide long‑term planning and integration across domains.
Essential Functions
Collaborates with program leadership, working groups, and external system integration partners to support complex business analysis activities for ERP and EAM replacement and transformation initiatives, including current‑state assessments, future‑state process design, and gap analysis.
Partners with cross‑functional enterprise business architecture teams to develop and maintain business capability maps, value streams, information models, and cross‑domain process architectures.
Facilitates workshops, interviews, and collaborative design sessions with stakeholders across agencywide departments and divisions.
Supports development of clear, complete, and traceable business requirements, functional specifications, and user stories to support solution design and delivery.
Analyzes impacts of system and process changes on people, policy, data, and downstream systems, providing evidence‑based recommendations for mitigation and sequencing.
Supports readiness, adoption, and organizational change management efforts by clarifying business impacts, validating process changes, and ensuring stakeholder alignment.
Contributes to governance processes by preparing decision packages, options analyses, cost‑benefit summaries, and architectural alignment assessments.
Works closely with project managers, solution architects, and system integrators throughout the system development life cycle to ensure solutions meet business objectives.
Develops and maintains enterprise business architecture documentation and ensures business processes are consistently cataloged, version‑controlled, and governed.
Supports testing cycles by validating requirements, reviewing test cases, addressing defects, and confirming readiness for deployment.
Crafts and delivers executive‑level proposals and recommendations, translating complex analysis into clear, actionable insights for diverse stakeholder groups.
Builds and maintains strong, collaborative relationships across the Agency and with external partners, enabling seamless data sharing, operational alignment, and joint problem solving to support regional and interagency initiatives.
Champions and models Sound Transit's core values and demonstrates values‑based behaviors in everyday interactions across the agency.
Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
Employees follow agency safety rules, regulations, and procedures pertaining to their assigned duties.
Employees integrate sustainability into everyday business practices.
Other duties as assigned.
Minimum Qualifications Education and Experience:
Bachelor’s Degree in Business Administration, Public Administration, Information Systems, Computer Science, or a closely related field. Four years of experience in business process analysis and improvement; or an equivalent combination of education and experience.
Preferred Licenses or Certifications
CBAP
CCBA
PMP
TOGAF
Lean Six Sigma
Business Architecture Guild
Required Knowledge and Skills
Advanced knowledge of business analysis practices, including requirements elicitation, process modeling (e.g., BPMN), data flow analysis, and traceability management.
Strong understanding of enterprise business architecture concepts such as capability modeling, value streams, information modeling, and process architecture.
Expertise supporting complex ERP and/or EAM implementations.
Skilled in analyzing cross‑functional business processes in areas such as finance, procurement, maintenance, operations, human resources, or capital project delivery.
Ability to communicate complex ideas clearly and facilitate alignment among diverse stakeholders.
Proficiency with business analysis and architecture tools.
Strong analytical, problem‑solving, and critical‑thinking abilities.
Ability to work in a large, matrixed environment with competing priorities and high levels of ambiguity.
Sound judgment, high level of confidentiality, and the ability to elevate issues when necessary.
Establishing and maintaining effective working relationships with personnel across the agency and with partner agencies.
Strong attention to detail.
Strong written, verbal, and presentation skills.
Preferred Knowledge and Skills
Experience working in or supporting a public transit agency, public sector organization, or large asset‑intensive enterprise.
Familiarity with enterprise architecture frameworks or business architecture standards.
Experience with organizational change management practices, including stakeholder engagement, impact analysis, and readiness planning.
Understanding of data governance, data lineage, and master data management principles.
Physical Demands / Work Environment
Work performed in a standard hybrid office environment.
Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds.
Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status or other protected class.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Term‑limited position, expected 24 months
Title:
Senior Business Analyst – Business Transformation
Location:
401 S Jackson St, Seattle, WA 98104, USA
Salary Range:
$81k to $155k, midpoint $108k. New hires typically receive between minimum and midpoint.
Benefits
Health Benefits : Two choices of medical plans, dental plan, and vision plan at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Long‑Term Disability and Life Insurance
Employee Assistance Program
Retirement Plans : 401a – 10% employee contribution with 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Paid Time Off : 25 days annually with increases at 4, 8, and 12 years of service. Directors and above accrue additional days. 12 paid holidays; up to 2 paid floating holidays and 2 paid volunteer days per year.
Parental Leave : 12 weeks for new parents.
Pet Insurance
ORCA Card : All full‑time employees receive an ORCA card at no cost.
Tuition Reimbursement : Up to $5,000 annually for approved tuition expenses.
Inclusive Reproductive Health Support Services
Compensation Practices : Competitive salaries based on market rates and internal equity. Work‑life balance, professional development, and recognition opportunities.
General Purpose The Senior Business Analyst – Business Transformation serves as a strategic partner to a large public transit agency’s mega program focused on transforming enterprise resource planning (ERP) and enterprise asset management (EAM) systems, capabilities, and processes. This role supports complex business analysis efforts to ensure solutions align with enterprise business architecture, organizational goals, and future‑state operating models. Working closely with business owners, technical teams, and program leadership, the Senior Business Analyst – Business Transformation translates organizational needs into well‑structured requirements, business process designs, and decision‑ready recommendations. The role also supports the establishment and maintenance of enterprise architecture artifacts that guide long‑term planning and integration across domains.
Essential Functions
Collaborates with program leadership, working groups, and external system integration partners to support complex business analysis activities for ERP and EAM replacement and transformation initiatives, including current‑state assessments, future‑state process design, and gap analysis.
Partners with cross‑functional enterprise business architecture teams to develop and maintain business capability maps, value streams, information models, and cross‑domain process architectures.
Facilitates workshops, interviews, and collaborative design sessions with stakeholders across agencywide departments and divisions.
Supports development of clear, complete, and traceable business requirements, functional specifications, and user stories to support solution design and delivery.
Analyzes impacts of system and process changes on people, policy, data, and downstream systems, providing evidence‑based recommendations for mitigation and sequencing.
Supports readiness, adoption, and organizational change management efforts by clarifying business impacts, validating process changes, and ensuring stakeholder alignment.
Contributes to governance processes by preparing decision packages, options analyses, cost‑benefit summaries, and architectural alignment assessments.
Works closely with project managers, solution architects, and system integrators throughout the system development life cycle to ensure solutions meet business objectives.
Develops and maintains enterprise business architecture documentation and ensures business processes are consistently cataloged, version‑controlled, and governed.
Supports testing cycles by validating requirements, reviewing test cases, addressing defects, and confirming readiness for deployment.
Crafts and delivers executive‑level proposals and recommendations, translating complex analysis into clear, actionable insights for diverse stakeholder groups.
Builds and maintains strong, collaborative relationships across the Agency and with external partners, enabling seamless data sharing, operational alignment, and joint problem solving to support regional and interagency initiatives.
Champions and models Sound Transit's core values and demonstrates values‑based behaviors in everyday interactions across the agency.
Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
Employees follow agency safety rules, regulations, and procedures pertaining to their assigned duties.
Employees integrate sustainability into everyday business practices.
Other duties as assigned.
Minimum Qualifications Education and Experience:
Bachelor’s Degree in Business Administration, Public Administration, Information Systems, Computer Science, or a closely related field. Four years of experience in business process analysis and improvement; or an equivalent combination of education and experience.
Preferred Licenses or Certifications
CBAP
CCBA
PMP
TOGAF
Lean Six Sigma
Business Architecture Guild
Required Knowledge and Skills
Advanced knowledge of business analysis practices, including requirements elicitation, process modeling (e.g., BPMN), data flow analysis, and traceability management.
Strong understanding of enterprise business architecture concepts such as capability modeling, value streams, information modeling, and process architecture.
Expertise supporting complex ERP and/or EAM implementations.
Skilled in analyzing cross‑functional business processes in areas such as finance, procurement, maintenance, operations, human resources, or capital project delivery.
Ability to communicate complex ideas clearly and facilitate alignment among diverse stakeholders.
Proficiency with business analysis and architecture tools.
Strong analytical, problem‑solving, and critical‑thinking abilities.
Ability to work in a large, matrixed environment with competing priorities and high levels of ambiguity.
Sound judgment, high level of confidentiality, and the ability to elevate issues when necessary.
Establishing and maintaining effective working relationships with personnel across the agency and with partner agencies.
Strong attention to detail.
Strong written, verbal, and presentation skills.
Preferred Knowledge and Skills
Experience working in or supporting a public transit agency, public sector organization, or large asset‑intensive enterprise.
Familiarity with enterprise architecture frameworks or business architecture standards.
Experience with organizational change management practices, including stakeholder engagement, impact analysis, and readiness planning.
Understanding of data governance, data lineage, and master data management principles.
Physical Demands / Work Environment
Work performed in a standard hybrid office environment.
Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds.
Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status or other protected class.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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