Media and Communications Coordinator II/III

The Media and Communications Coordinator will support the Office of Volunteer Resources and Recovery by developing storytelling opportunities, managing digital communications, and supporting department-wide public relations efforts. The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and annual and sick leave. Develop and implement storytelling opportunities that highlight the impact of volunteers across City departments through written features, video scripts, interviews, spotlights, and other creative formats. Manage agency social media accounts, including content creation, scheduling, graphic development, engagement monitoring, and analytics tracking. Create and manage content for two dedicated newsletters, ensuring timely publication, clean copy, consistent branding, and alignment with organizational goals. Coordinate the compilation, writing, editing, and layout production of the department’s Annual Report; manage deadlines, gather data from partners, and ensure accuracy and accessibility. Use Asana to organize tasks, track progress, manage timelines, and collaborate with staff across the department and partner agencies. Work with assigned City departments to develop and implement public relations, marketing, and media relations strategies to address issues, promote programs, and communicate with the public. Develop and maintain positive working relationships with news media, community leaders, volunteers, and citizen organizations. Write news releases, message points, articles, advertising copy, talking points, and video scripts; draft and edit original stories and feature content for external distribution. Coordinate and manage special events, including volunteer recognition programs, press opportunities, and community engagement events. Support production of major volunteer-related publications as assigned, ensuring quality, timeliness, and adherence to City branding and communications standards. Prepare and deliver oral and written presentations as needed. Handle confidential information with discretion and professionalism. Serve on Alpha I status during emergencies, disasters, or inclement weather to provide accurate, timely information to staff, volunteers, and external audiences. Perform other related duties as assigned based on department needs. #J-18808-Ljbffr