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Resident Engagement Director

Atria Management Company, New York, NY, United States


Responsibilities The Resident Engagement Director leads the Resident Engagement team in building meaningful, quality experiences for Coterie residents. This person promotes healthy living by managing the day‑to‑day operations of the engagement calendar, overseeing fitness floor operations, and creating programming that reflects the resident’s interests and embraces the holistic well‑being approach (spirit, mind and body).

Provide direct leadership for group exercise, healthy living programs, and fitness floor staff.

Manage healthy relationships with residents, creating a culture focused on health and well‑being.

Manage the Atria Resident Discovery tool (ARD), including completing Atria Resident Discovery surveys, the monthly event calendar, and all actions related to Resident Engagement for all residents.

Deliver refined cultural and lifelong learning experiences using the monthly program calendar, incorporating community events and programs in coordination with the Support Center staff.

Lead all aspects of the Resident Engagement Program, with a focus on the six dimensions of engagement.

Work with other departments to deliver a high‑quality experience for residents.

Champion inclusion activities, strategies, and initiatives.

Cultivate relationships with residents, family members, and staff.

Build relationships in order to create small communities.

Contribute to community growth by participating in sales activities.

Manage departmental needs and goals within targeted budgets.

Interview, hire, train, develop, and evaluate assigned staff.

Lead best practices through engagement of staff team; hold staff accountable for high‑quality results.

Serve as a Manager on Duty (MOD) on a scheduled basis, per guidance from the General Manager.

May perform other duties as needed and/or assigned.

Qualifications

Bachelor’s Degree in Exercise Science, Education or related field.

Well‑being and fitness certification from one of the preferred agencies (NASM, NCFS, AFPA, ISSA, ACE, or ASFA) is strongly preferred, with a focus on nutrition, senior fitness, health coaching and/or personal training.

Experience in exclusive local cultural engagement programs and event management/operations is preferred.

Minimum of two (2) years supervisory experience preferred.

Understanding of exercise, nutrition, healthy living and helping others live a healthier lifestyle is preferred.

Strong written and verbal communication, including public speaking skills to expand community partnerships.

Benefits Atria Senior Living’s family of brands offers competitive pay and outstanding benefits, including:

Paid holidays and PTO

Annual anniversary rewards (dependent on classification)

Health, dental, vision, and life insurance

Retirement savings plan (401(k) employer match)

Tuition reimbursement (U.S. based communities)

Schedule: Sunday – Thursday

Apply now!

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